Senior AI Engineer – Agent OS Platform

🕒 Maio 19

🏄 California – Remoto

🏄 California – Remote

💵 $168.200 - $224.900 / ano

⏰ Tempo Integral

🟠 Sênior

🤖 Engenheiro de IA

🦅 Patrocina Visto H1B

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ServiceTitan

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200.000.000 Series G em 2021-06

SaaS • B2B • Marketplace

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Design and implement core Agent OS platform services. • Write production code and review implementation details from other engineers. • Build reliable APIs, workflows, tools, and services for agent execution. • Inspect traces, debug failures, and improve production behavior. • Design evaluation scenarios and regression suites for agent workflows. • Work through real agent failure modes: stale context, wrong tool calls, missing permissions, unsafe actions, poor retrieval, latency spikes, and cost regressions. • Partner with domain teams to turn agent use cases into reusable platform patterns. • Help define platform contracts for tools, actions, approvals, context, memory, evidence, and evaluation. • Contribute to technical direction while staying grounded in what can ship quickly and safely. • Communicate clearly with engineers, product managers, architects, security partners, and engineering leadership.

🎯 Requisitos

• 5+ years of production software engineering experience. • Strong hands-on coding ability in Python, Java, C#, or another backend language. Python experience is strongly preferred. • Experience building AI, ML, data, platform, infrastructure, workflow, automation, or developer-platform systems in production. • Practical understanding of modern LLM application architecture: model gateways, prompt and context assembly, retrieval, tool calling, structured outputs, memory, agent workflows, and human approval patterns. • Experience with distributed systems, event-driven systems, async workflows, queues, durable execution, or message-driven architectures. • Strong production-safety instincts for non-deterministic systems: typed contracts, scoped permissions, precondition checks, idempotency, audit trails, rollback, and monitoring. • Experience designing or operating evaluation systems: behavioral evals, regression suites, scenario tests, trajectory review, simulation, online metrics, or production monitoring. • Strong data and context instincts: SQL, unstructured data, vector search, metadata, provenance, freshness, source authority, and privacy boundaries. • Experience with databases, warehouses, or search systems such as PostgreSQL, SQL Server, Snowflake, BigQuery, Elasticsearch, or vector stores. • Experience building services on public cloud infrastructure such as Azure, AWS, or GCP.

🏖️ Benefícios

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program. • Leadership training for Titans at all levels. • Bonusly and peer-nominated awards for great work. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA plans. • 401k match. • Telehealth options including memberships to One Medical. • Parental leave and support. • Up to $20k in fertility services (i.e. IUI and IVF). • Surrogacy and adoption reimbursement. • On-demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk. • Pet insurance. • Legal advisory services. • Financial planning tools.