Revenue Operations, GTM Systems Architect

🕒 Abril 4

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SheerID

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2011

🤝 B2B

🛍️ Comércio Eletrônico

🔐 Segurança

💰 Private Equity Round em 2021-04

B2B • eCommerce • Security

SheerID é uma líder global em verificação de identidades para o comércio. A empresa oferece uma plataforma que permite às empresas criar e verificar a elegibilidade para ofertas restritas direcionadas a grupos comunitários, como estudantes, membros das forças armadas e profissionais de saúde. Ao utilizar mais de 200. 000 fontes de dados autorizadas, a plataforma de verificação da SheerID melhora a aquisição de clientes, programas de fidelidade e prevenção de fraudes para seus clientes. A plataforma garante que os dados dos clientes sejam possuídos com segurança pelas empresas e não sejam revendidos, capacitando os clientes com capacidades diretas de engajamento e marketing. A SheerID é conhecida por sua experiência de verificação white-label que pode ser implementada online, em dispositivos móveis e em lojas, ajudando marcas globais a reter e converter clientes de forma eficiente.

Descrição

• Own the design, testing, and iteration of automation systems that scale pipeline generation (e.g. increased conversion rates, increased “speed to conversion”, reduced time/effort per SQO). • Discover new ways to access, connect, and activate new data sets – both internal and external – to create new methods of generating and converting new and expansion pipeline and churn signals. • Accelerate revenue team efficiency through AI & automation to expedite repeatable workstreams – including prospect and customer research, call prep, streamlined handoffs - and maximize teams time on highest value revenue generating activities. • Develop and manage data flows between systems to ensure accuracy, timeliness, and accessibility for reporting and insights. • Scope and implement next-gen tools (e.g., AI copilots, Slack/Gemini agents) that enhance productivity and data enrichment. • Act as technical owner of Salesforce configuration, including objects, flows, automation, and permission sets and be our first point of contact system users to resolve support tickets - resolving in a way that focuses on long term impact vs. short term triaging. • Collaborate with RevOps and Deal Desk to architect scalable quote-to-cash workflows. • Partner with the Revenue Analyst and BI Manager to align system data models and ensure consistent metric definitions across platforms. • Leverage AI to automate repetitive workflows, enrich ICP data, and drive rep efficiency. • Serve as liaison between the GTM, IT, and Security teams to ensure data compliance, access controls, and system security. • Owner of the design, build, maintenance, and documentation of Salesforce ecosystem as our Sole Salesforce Administrator.

🎯 Requisitos

• 5+ years of demonstrable experience designing and deploying automation, AI, and/or ML systems in a GTM context (prospecting, forecasting, coaching, data enrichment). • Proven expertise in Salesforce Lightning configuration, automation (Flows), and permission/role design, and security measures. • Strong technical background integrating Systems of Record (e.g. Salesforce, Marketo), Systems of Action (e.g. Make, Slack), and Systems of Intelligence (e.g. Looker) to drive tech stack ROI and efficiency. • Understanding of GTM processes and KPIs across Marketing, Sales, Customer Success, and Finance with a curiosity and fluency in emerging AI and automation technologies (e.g., Gemini, OpenAI tools, Slack AI). • Strong project management skills and strategic mindset with a builders bias and the ability to translate strategic GTM objectives into technical execution. • Proven track record of leading cross-functional initiatives, driving adoption of new systems and workflows, and using metrics/outcomes to optimize. • A software engineering mindset: rigorous about testing, observability, data hygiene, and iteration cycles. • Comfortable in a fast-paced, high-growth environment with multiple competing priorities.

🏖️ Benefícios

• SheerID is an equal opportunity employer. • We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. • We will never provide screening questions via email. • We will never extend a job offer without a formal interview process. • We will never request any personal information through email or messaging platforms.