Sales Agent – Central & West Coast

🕒 Julho 8

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

💵 $37.030 - $52.900 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤑 Vendas

🚫👨‍🎓 Sem graduação necessária

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Sherweb

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1998

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

A Sherweb é uma plataforma de distribuição e parceria em nuvem que oferece um marketplace, painel de controle para faturamento e provisionamento, portais de autoatendimento e integrações para ajudar provedores de serviços gerenciados (MSPs) e revendedores a vender, implantar e gerenciar soluções em nuvem. A empresa oferece serviços profissionais (integração, helpdesk, NOC, MDR), expertise como Provedor de Soluções na Nuvem Microsoft, ferramentas de cibersegurança e continuidade, e programas de parceria flexíveis, incluindo opções de marca branca, co-branding e consultoria, apoiados por suporte humano 24/7 e gestão estratégica de contas.

Descrição

• Ensure the timely and successful delivery of Sherweb’s solutions according to our customers’ needs and objectives • Provide training on our products and platform, along with onboarding and sales support to both new and existing customers • Collect customer feedback and identify opportunities for Sherweb to continuously improve their products and services offerings • Provide pre- and post-sales support • Play a vital role in customer satisfaction by offering best-in-class, efficient and professional solutions • A strong focus on first contact resolution and problem solving in a timely manner • Handling and taking ownership of internal requests and processes, on behalf of our customers • Proactively support sales initiatives through outbound campaigns, client follow-ups, and targeted outreach to help identify needs and growth opportunities

🎯 Requisitos

• 2 years of customer-facing experience • Ability to juggle multiple tasks and priorities • Strong written and verbal communication skills • Strong time management and organizational skills • Excellent knowledge of Microsoft products (Outlook, Teams, Excel) • Experience in a similar, or sales focused role is preferred • Ability to provide a quick turnaround for customer needs • Passionate about the customer experience • A natural, personable, and dedicated team player • Experience in IT is preferred • Clear English written and verbal communication skills.

🏖️ Benefícios

• A fast-paced work environment that adapts to you • A friendly and diverse work culture with inclusion and equality at the heart of our actions • State-of-the art technology and tools • A results-oriented culture where talent, action, and thinking outside the box are given due recognition • Annual salary review based on performance • Generous and caring colleagues of various professional and cultural backgrounds • A flexible total compensation offer • Vacation time that considers your previous experience • Advanced paid hours to recharge your batteries (holidays and mobile days) • Flexible benefits plan that adapts to your needs • Flexible savings fund options • A monthly home internet allowance • Considerable growth opportunities • A career path with opportunities to learn and grow • Proximity to your direct manager and open, honest communication to support your development • Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career • “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year