Managed Services Engineer – Azure

🕒 Abril 16

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SHI International Corp.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Design, deploy, and support Qumulo file storage clusters in Microsoft Azure • Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks • Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues • Optimize storage environments for performance, resiliency, security, and cost efficiency • Lead and contribute to managed services projects and service improvement initiatives • Engage directly with customers through meetings, incidents, change requests, and project delivery • Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations • Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics • Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments • Track time and document work accurately in SHI systems • Participate in audits, compliance activities, and a rotating on‑call schedule • Escalate complex issues and collaborate with senior engineers and architects when needed • Provide support and guidance to lower‑tier engineers as needed

🎯 Requisitos

• Bachelor’s degree in a relevant field or equivalent practical experience • 3–5 years of experience in a managed services or Azure‑focused engineering role • Hands‑on experience supporting production Azure storage environments • Experience using version control systems (Git, Azure DevOps) • Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months • ITIL v3+ certification, or ability to obtain within 6 months

🏖️ Benefícios

• Health, wellness, and financial benefits • Continuous professional growth and leadership opportunities • World-class facilities and the technology you need to thrive – in our offices or yours