Managed Services Engineer – Network

🕒 Maio 1

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SHI International Corp.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Design, deploy, and maintain secure and resilient hybrid network solutions across on‑premises and cloud environments, leveraging Palo Alto, Juniper Mist, and Fortinet technologies, including Azure‑based infrastructure and ExpressRoute/MegaPort connectivity. • Manage, configure, and troubleshoot Palo Alto firewalls (hardware and VM Series in Azure), Fortinet firewalls, and Juniper Mist switching and wireless technologies. • Administer and optimize network security devices and policies across traditional and cloud network segments, ensuring compliance with security best practices. • Monitor network performance and security events using LogicMonitor, proactively addressing alerts and supporting capacity planning. • Oversee ExpressRoute/MegaPort connectivity, including configuration, monitoring, and troubleshooting of cloud interconnects. • Perform advanced troubleshooting, root cause analysis, and resolution for complex network issues across LAN, WAN, Wi‑Fi, and security platforms. • Manage network infrastructure projects, including upgrades, migrations, and greenfield deployments, ensuring minimal client disruption. • Configure, monitor, and optimize firewalls, VPNs, and security policies on Palo Alto and Fortinet platforms. • Implement and support wireless solutions, particularly Juniper Mist and Meraki, including site surveys, RF planning, and performance tuning. • Maintain network documentation, including topologies, configurations, and change logs. • Collaborate with client IT teams, vendors, and internal stakeholders to deliver high‑quality, client‑focused solutions. • Participate in the on‑call rotation and provide escalation support for critical network incidents. • Remain current on industry trends and best practices, recommending improvements as appropriate.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience • 5+ years of experience as a Network Engineer or in a similar role within an MSP or enterprise environment • Expert-level hands-on experience with enterprise networking technologies, including Cisco, Meraki, Juniper Mist (switching, routing, wireless), and network management platforms • Strong experience deploying, managing, and troubleshooting Palo Alto Networks firewalls (hardware, Panorama, and VM Series in Azure) and Fortinet security appliances (including FortiManager and FortiAnalyzer) • Proficiency with Juniper Mist wireless solutions, including implementation and management of AI-driven wireless networks • Experience designing, configuring, and troubleshooting hybrid cloud connectivity solutions using Azure ExpressRoute and/or MegaPort • Strong understanding of enterprise networking fundamentals, including TCP/IP, VLANs, routing protocols (OSPF, BGP, EIGRP), VPNs, and network segmentation • Demonstrated ability to configure and troubleshoot Layer 2/3 switches, routers, wireless controllers, and firewalls • Experience with network monitoring and management tools such as LogicMonitor, SolarWinds, PRTG, and Meraki Dashboard • Excellent troubleshooting, analytical, and problem-solving skills • Strong documentation, communication, and customer service skills, with the ability to communicate effectively with both technical and non-technical audiences.

🏖️ Benefícios

• Health, wellness, and financial benefits to offer peace of mind to you and your family. • Continuous professional growth and leadership opportunities. • World-class facilities and the technology you need to thrive – in our offices or yours.