AI Community Manager – Contract

Vaga não está no LinkedIn

🕒 Outubro 8

🏄 California – Remoto

infoinfo

💵 $75 - $95 / hora

⏳ Contrato/Temporário

🟠 Sênior

🔴 Especialista

🤖 Inteligência Artificial

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Sia

Sia

1001 - 5000 funcionários

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Private equity em 2025-01

Healthcare • Manufacturing • Logistics

A Sia é um grupo global de consultoria em gestão nascido digital que se especializa em estratégia, consultoria de gestão e transformação impulsionada por IA. A empresa combina consultoria, serviços criativos e soluções de IA (Sia Experience, Sia AI, Sia Studio) para ajudar grandes empresas a expandir iniciativas digitais e de IA generativa, otimizar operações e melhorar a experiência do cliente. Com cerca de 3. 000 consultores em 19 países, a Sia atende clientes blue-chip e big-tech em diversos setores, incluindo bancário, telecomunicações, automotivo, saúde, mídia e governamental.

Descrição

• Define the community strategy for an emerging consumer AI product • Define the target community, member value proposition, and growth approach • Build a valuable, trusted, and well-run home for highly engaged users • Develop ambassador, advocate, and power-user programs • Design and test engagement programs that deepen participation, connection, and long-term community value • Create scalable programs and toolkits for member-run events and meetups • Partner with social, brand, and creative teams to amplify community-created content • Drive adoption in new markets through community-led outreach • Explore AI-enabled, personalized, and scalable community experiences • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content • Turn community participation into advocacy, referrals, and organic growth • Use engagement data and experimentation to improve participation, retention, and advocacy • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Serve as the internal voice of the community and translate user behavior and feedback into product insights • Build feedback loops between early adopters and product teams • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Combine qualitative feedback with behavioral data to identify patterns and opportunities

🎯 Requisitos

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up • Experience taking community programs from idea to launch, testing what works, and iterating quickly • Strong interest in artificial intelligence and how AI products are changing the way people create, communicate, and interact with technology • Experience scaling an online community beyond manual moderation through automation, community roles, governance, escalation paths, and scalable processes • Strong analytical instincts and ability to use community behavior, engagement data, and qualitative feedback to inform strategy • Ability to translate community insights into clear, actionable recommendations for Product and Engineering • Strong writing skills and a distinct, authentic voice • Understanding of internet culture and human-centered communication • Comfort operating in an early-stage environment where the product, community, and playbook are still evolving • Track record of building trust as a core part of the community experience • Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred • Ideally, experience engaging early adopters or technically curious users around rapidly evolving products

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