Director, Engineering, Grid Platform – Reporting Services

🕒 Abril 29

☕ Washington – Remoto

☕ Washington – Remote

💵 $235.000 - $315.000 / ano

⏰ Tempo Integral

🔴 Especialista

🖥 Engenheiro de Software

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Smartsheet

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

☁️ SaaS

⚡ Produtividade

🤝 B2B

SaaS • Productivity • B2B

Smartsheet é uma plataforma projetada para gerenciar projetos, automatizar fluxos de trabalho e construir soluções em larga escala. Ela oferece uma ampla gama de recursos, incluindo automação, colaboração em equipe, painéis e relatórios, e integrações, permitindo que as empresas otimizem suas operações. A plataforma atende a diversos casos de uso, como gestão de projetos, gestão de portfólio de TI, gestão de marketing e mais, servindo a várias indústrias, incluindo governo, finanças e saúde. Smartsheet também enfatiza a segurança e proteção de dados, garantindo a privacidade dos dados dos usuários. Além disso, oferece serviços profissionais como consultoria, treinamento e suporte à implementação para maximizar as capacidades da plataforma.

Descrição

• Own the engineering vision, charter, and goals for the Views Platform and Reporting pillar, partnering with your product counterpart to co-drive roadmap priorities across the Grid Service, Reports Engine, Dynamic Views, Grid Orchestration layer, and user-facing reporting surfaces. • Lead 3-4 teams through a layer of Engineering Managers and Principal Engineers, holding them accountable for delivery, reliability, and team health while actively developing them as leaders. • Drive architectural evolution of the core platform, balancing five-nines availability commitments against the scalability investments required to power Smartsheet's enterprise growth trajectory. • Own the full reporting stack: both the backend infrastructure and the front-end reporting views and surfaces that enterprise customers depend on for project and portfolio management. • Define and track engineering and business outcomes for the pillar, including SLO/SLA targets and production reliability signals. Identify systematic production challenges and build pillar-level mechanisms to address them before they become customer issues. • Initiate and guide cross-team technical efforts spanning multiple upstream dependents and internal consumers, resolving architectural conflicts and making bold decisions that position the platform for future scale. • Set and maintain a high bar across code quality, test coverage, performance, security, and operational excellence, and build the mechanisms to sustain it at the pillar level. • Think strategically about customer outcomes, guiding managers and principal engineers to address existing gaps and anticipate future enterprise needs. Represent the pillar in customer conversations as a technical advisor. • Communicate platform complexity clearly across a wide range of audiences, from your engineering org to executive leadership. Produce clear written artifacts for strategic vision, long-term plans, and pillar reviews that align teams and inform decisions. • Drive AI adoption across the pillar, holding leaders accountable for AI productivity, enabling AI-first design decisions, and ensuring alignment with cross-product AI strategy. • Lead strategic hiring planning for the pillar, model a high bar for talent, and build an inclusive culture that develops and retains strong engineering managers and principal engineers.

🎯 Requisitos

• 11+ years of software engineering and system architecture experience, with meaningful depth in distributed systems and high-availability platform infrastructure. • 5+ years in engineering leadership with a track record of leading through multiple layers of management across a complex technical and product charter: owning both platform infrastructure and user-facing product surfaces simultaneously. • A track record of owning and operating tier 0 or mission-critical services at five-nines availability, and the hands-on technical credibility with engineers that comes from understanding the work deeply. • Demonstrated ability to translate between technical complexity and business outcomes, making infrastructure decisions legible to executives and product strategy legible to engineers. • A track record of customer empathy in practice: using customer context to prioritize platform investments and user-facing roadmaps in ways that drive measurable business outcomes. • Experience leading full-stack engineering organizations, with depth on the backend and enough front-end fluency to hold a high bar across the whole stack. • Hands-on experience designing or evolving distributed architectures under scale constraints, including caching strategies, data consistency tradeoffs, and performance optimization at volume. • Experience building and scaling cloud-native services on AWS, with proficiency in observability tooling, alerting, and SLO/SLA management at scale. • Experience leading cross-functional technical programs with significant ambiguity and cross-team dependencies; you deliver results under tough circumstances. • Strong CS fundamentals: data structures, algorithms, distributed systems, object-oriented design, and familiarity with Agile/Scrum and DevOps/CI/CD practices. • Clear, proactive communication (written and verbal) with technical and non-technical audiences, including executive leadership. • A BS or MS in Computer Science, Engineering, or a related field, or equivalent practical experience. • Legally eligible to work in the U.S. on an ongoing basis.

🏖️ Benefícios

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)