Account Manager – AdExchange

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SmartyAds

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

📱 Mídia

Advertising • SaaS • Media

SmartyAds é uma fornecedora de soluções de compra de mídia programática e monetização orientadas por dados para marcas, media buyers, agências, publishers e desenvolvedores. A empresa oferece um conjunto de serviços que inclui uma Demand-Side Platform (DSP) para campanhas omnichannel e uma Supply-Side Platform (SSP) para monetização de inventário. A companhia foca em transformar a publicidade com uma infraestrutura programática full-stack que inclui deals curados e soluções white label, otimizando o processo de compra e venda de mídia para ambos os lados. A SmartyAds busca simplificar as transações de mídia e ampliar a aquisição de usuários por meio de tecnologias avançadas e gestão de tráfego cross-channel.

Descrição

• Own a portfolio of 30+ active DSP and SSP partners: maintain daily communication, monitor account health, and proactively respond to performance changes • Analyze key platform metrics (fill rate, win rate, RPM, eCPM, revenue) and independently initiate optimizations to drive account growth • Manage the full onboarding cycle for new partners: technical setup, endpoint configuration, initial performance validation, and ramp-up support • Identify upsell and expansion opportunities within the existing partner portfolio and collaborate with the BD team to act on them • Serve as the first point of contact for technical issues; triage, reproduce, and escalate to the technical team with clear documentation • Prepare regular and ad-hoc performance reports; translate data into actionable insights for both internal stakeholders and external partners • Monitor platform profitability across assigned accounts and flag anomalies or risks in a timely manner • Maintain strong, trust-based relationships with partners across multiple communication channels (email, Slack, calls) • Stay current with programmatic ecosystem trends, OpenRTB spec updates, and privacy regulation changes relevant to partner operations

🎯 Requisitos

• 2+ years of experience in Account Management or Customer Success in an AdTech company • Solid understanding of the programmatic ecosystem: how DSPs, SSPs, and AdExchanges interact, what drives performance on both sides • Practical knowledge of OpenRTB protocol: bid request/response structure, auction mechanics, key objects (device, app, site, imp) • Ability to independently read and interpret platform data: identify drops, spikes, and root causes without hand-holding • Experience working directly with both DSP and SSP partners • Upper-Intermediate English or above written and spoken; most partner communication is in English • Comfort with Excel/Google Sheets for data analysis • Structured, detail-oriented approach to managing a large partner portfolio simultaneously • Strong orientation towards result

🏖️ Benefícios

• Remote work options