Director, Mobile & Converged Services

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🕒 Junho 3

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Cable ONE

1001 - 5000 funcionários

Fundada em 1986

📡 Telecomunicações

💰 Post-IPO Debt em 2020-05

Telecommunications

A Cable ONE é um provedor de serviços de internet (ISP) que oferece serviços de banda larga rápidos e confiáveis sob a marca Sparklight. Oferecendo Wifi para toda a casa e internet com tecnologia de fibra com velocidades de até 1 Gbps, eles atendem clientes residenciais e empresariais em todos os Estados Unidos. Seus investimentos em infraestrutura visam reduzir a diferença digital, implantando tecnologias avançadas como modems capazes de velocidades de 10 Gbps. A Cable ONE enfatiza a satisfação do cliente, fornecendo serviço e suporte confiáveis, tornando seu serviço ideal para necessidades de trabalho, jogos e streaming.

Descrição

• Mobile Product Portfolio • Own plans, pricing, packaging, promotions, and the full device compatibility and onboarding experience across eSIM, physical SIM, and BYOD flows. • Lead activation flow design, port-in success optimization, and customer lifecycle management. • Define and enforce fraud prevention, eligibility rules, and operational guardrails. • Product Vision & Roadmap • Define the product vision and multi-quarter roadmap for Sparklight Mobile and convergence initiatives. • Build and own business cases, financial models, and investment recommendations for mobile product decisions. • Drive adoption and household penetration through bundling strategies that connect mobile with broadband, streaming, and connected home. • Partner & Ecosystem Management • Own commercial relationships with MVNE partners, carrier partners, and device ecosystem providers. • Lead platform enhancement negotiations and roadmap alignment with external partners. • Manage partner readiness for new product launches and capability expansions. • Performance & Growth • Own and improve key mobile KPIs: attach rates, activation success, port-in completion, ARPU, and churn. • Analyze market trends and competitive positioning to keep Sparklight Mobile relevant and differentiated. • Serve as the voice of the mobile customer internally, ensuring the product delivers meaningful, differentiated value. • Cross-Functional Execution • Partner with Marketing, Sales, CX, Billing, Engineering, and Digital to ensure clean product launches and operational readiness. • Coordinate with the Mobile Operations Manager to translate product strategy into reliable day-to-day execution.

🎯 Requisitos

• Required Direct MVNO or MVNE operating experience. • 7+ years of product management or product leadership experience in wireless, telecom, or a closely adjacent field. • Hands-on experience with eSIM provisioning, digital activation flows, and BYOD onboarding. • Demonstrated success growing a mobile subscriber base from an early or mid-stage baseline. • Experience managing MNO and MVNE commercial relationships, including contract negotiations and roadmap alignment. • Strong analytical and financial modeling skills with the ability to build and defend business cases independently. • Exceptional cross-functional communication and the ability to influence across all levels without formal authority. • Strongly Preferred Background in converged connectivity products that bundle mobile with broadband, streaming, or connected home services. • Experience at an MVNO that operated in a resource-constrained, high-growth environment. • Familiarity with the cable/broadband operator landscape and its strategic intersection with mobile.

🏖️ Benefícios

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Additional Perks • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValuNet Fiber Only)

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