Forward Deployment Engineer

Vaga não está no LinkedIn

🕒 Abril 20

🇮🇳 Índia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

👻 Score fantasma 49%

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Sprinto

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2020

Automatizando compliance de Segurança da Informação e Leis de Privacidade para empresas SaaS em rápido crescimento. Use a Sprinto para alcançar compliance de segurança da informação, fechar deals enterprise mais rápido e aprovar assessments de segurança de fornecedores com facilidade.

Descrição

• Run structured discovery with customer admins, IT/security owners, and business stakeholders to map current-state processes, systems, pain points, and desired outcomes. • Design the target workflow in Sprinto across entities, owners, automations, checks, approval paths, evidence flows, questionnaires, and AI-assisted actions. • Configure and deploy customer solutions across Sprinto modules and connected systems; use APIs and custom integrations when native workflows are not enough. • Build technical assets when needed — API mappings, data transforms, simple scripts, test plans, and troubleshooting guides. • Develop on the production codebase to extend feature capabilities across the platform. • Own deployment execution from scoping to go-live, including validation, risk management, issue resolution, and structured handoff to CSM/support teams. • Pilot solutions with customers, define success criteria, monitor adoption, and iterate based on exceptions, usage signals, and stakeholder feedback. • Convert repeated customer requests into reusable playbooks, templates, accelerators, and design patterns that improve future deployments. • Partner closely with Solutions Engineers, CSMs, GRC experts, Product, and Engineering to balance customer customisation with repeatability and product direction. • Support escalated post-go-live workflow issues where the fix requires technical depth, process redesign, or new deployment patterns.

🎯 Requisitos

• Customer problem structuring — ability to convert ambiguous customer conversations into precise, actionable problem statements • Solution design judgment — strong instinct for when to configure, extend, or build from scratch • Full-stack engineering execution — ability to implement production-quality changes across APIs, backend systems, and integrations • Agent-driven development — proficiency in using LLM/agent systems (e.g., clause-based agents) to generate, modify, and validate code • Prompt & workflow design — designing reliable prompts, tools, and execution flows for consistent agent behavior • System integration & APIs — deep understanding of integrating external systems, handling data flow, and managing edge cases • Rapid prototyping & iteration — shipping quick solutions, testing with users, and refining in tight feedback loops • Debugging & adaptability — diagnosing issues across both human-written and agent-generated code • Stakeholder communication — clear, concise communication with both technical and non-technical stakeholders • Product sense & feedback looping — identifying repeat patterns and feeding insights back into product and platform improvements.

🏖️ Benefícios

• Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches. • Co-working, on the house: If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually* for social working. • We care about your learning: We are invested in seeing you grow, and commit USD 1000 annually to help you level up your skills. • We count your spark, not your leaves: We care about you not just as an employee, but as a person. So if you need a reset, make use of Unlimited leaves. • Your Safety Net, Woven in: We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving. • Workspace setup of your dreams: Work from anywhere, and if that’s home, we’ll chip in INR 35,000 to help you create a space that’s as effortless as your workflow.