Implementation Project Manager

Vaga não está no LinkedIn

🕒 4 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Stago

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1945

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Stago é uma empresa global de diagnóstico especializada na ciência da hemostasia e trombose, fornecendo instrumentos laboratoriais, reagentes, programas de controle de qualidade e serviços relacionados para testes de coagulação clínica. A empresa oferece analisadores e ensaios de hemostasia (incluindo testes de D-dímero), programas de avaliação externa da qualidade (EQA), educação continuada e ferramentas digitais como My Personal Space e My Expert QC para apoiar a gestão da qualidade do laboratório e os serviços de conta do cliente. A Stago atende hospitais, laboratórios clínicos e prestadores de serviços de saúde com suporte técnico, produtos aprovados por reguladores e recursos educacionais.

Descrição

• Own end-to-end project management of customer implementations from commercial handoff through go-live and transition to ongoing support • Develop and maintain comprehensive implementation plans covering milestones, timelines, dependencies, responsibilities, commitments, resources, and go-live dates • Establish implementation governance structures and meeting cadences • Serve as the primary project management point of contact for customers • Lead kickoff meetings, recurring project meetings, readiness reviews, go-live preparations, and post-implementation reviews • Manage multiple concurrent, complex, multi-site, IDN, reference laboratory, and enterprise implementations • Coordinate Sales, Clinical Applications, Field Service, Digital Solutions/IT, Supply Chain, Customer Service, Marketing, Finance, and other functional teams • Define workstream roles, responsibilities, deliverables, and deadlines; facilitate communication and decision-making • Monitor customer readiness, including site preparation, laboratory workflow, facilities, IT/network connectivity, staffing, training, and validation • Coordinate instrument delivery, installation, connectivity, validation, training, go-live support, and go/no-go discussions • Identify and manage risks, issues, assumptions, dependencies, mitigation plans, escalations, and structured problem solving • Maintain installation and go-live forecasts; track cycle time, milestone adherence, forecast accuracy, on-time go-live performance, delays, and KPIs • Provide implementation demand visibility for resource-capacity planning • Maintain proactive customer communication and coordinate project closeout, lessons learned, and transition to operational support • Develop and improve implementation tools, templates, readiness assessments, communication plans, risk-management tools, SOPs, and closeout processes • Lead or contribute to special projects and complete required reports and records

🎯 Requisitos

• Associate's Degree in a related field with 5 or more years of related experience required; or Bachelor's Degree in Business, Healthcare, Life Sciences, Engineering, Project Management, or a related field preferred, with a minimum of 3–5 years of relevant experience required • Experience within the clinical diagnostics, IVD, medical device, laboratory automation, or healthcare technology industry required • Experience managing installation and implementation of capital equipment in hospital, reference laboratory, or clinical laboratory environments • Knowledge of clinical laboratory operations, workflow, validation, quality requirements, and regulatory considerations • Experience coordinating laboratory information systems, middleware, networking, automation, or other healthcare IT integrations • Experience managing complex multi-site, health system, IDN, or enterprise customer implementations • Experience developing project charters, implementation plans, communication plans, RACI matrices, risk registers, readiness assessments, and project status reporting • Proficiency with Microsoft Office applications and project management tools such as Microsoft Project, Smartsheet, or equivalent platforms • Experience with CRM, ERP, Power BI, Smartsheet, Microsoft Project, or similar business and project-management tools • PMP, CAPM, PRINCE2, Lean Six Sigma, or other relevant project management certification preferred • Ability to travel up to 40% to customer locations • Must be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements

🏖️ Benefícios

• Full-time remote work arrangement • Reasonable accommodations for applicants with disabilities • Up to 40% travel to customer locations as required • COVID-19 vaccination requirement subject to legally required accommodation