Account Manager – Group Benefits

🕒 Agosto 19

🏛️ District of Columbia, North Carolina, +3 estados a mais – Remoto

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💵 $76.250 - $129.750 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of The Standard

The Standard

1001 - 5000 funcionários

Fundada em 1906

🏥 Saúde

⚖️ Jurídico

💼 Consultoria

Healthcare • Legal • Consulting

A The Standard é uma fornecedora abrangente de produtos e serviços de seguros, aposentadoria e investimentos, voltados para indivíduos, famílias, empresas e organizações. Com sede em Portland, Oregon, e parte do StanCorp Financial Group, Inc. , a The Standard oferece produtos como seguros de vida e invalidez, anuidades, cobertura de visão e odontológica e planos de aposentadoria. Suas soluções visam facilitar o bem-estar financeiro e possibilitar uma administração eficaz de benefícios, atendendo clientes de todos os tamanhos. A empresa é renomada por seu compromisso com as pessoas em primeiro lugar e parcerias inovadoras, contribuindo para uma experiência do cliente perfeita.

Descrição

• Serve as the primary point of contact for key policyholders and producers • Build and maintain relationships through regular on-site visits, proactive communication, negotiation, and problem resolution • Act as liaison between clients and home office departments • Initiate plan improvements and resolve administrative inconsistencies • Meet face-to-face with clients before renewals to review claims and contracts and recommend changes • Manage the amendment process for assigned accounts • Partner with sales representatives and underwriters on renewal activity and customized retention strategies • Gather underwriting data, review claims experience, assess renewal actions, and prepare renewal summaries • Negotiate rates, contract provisions, and administrative issues with Regional or National Accounts • Promote additional lines of coverage and plan improvements • Request and review in-force proposal requests and present proposals to brokers and policyholders • Support acquisition, submission, and implementation of National Accounts and Regional Accounts cases over 500 lives • Lead and coordinate submission, setup, and installation of assigned new groups • Support new administrators at assigned in-force accounts • Facilitate enrollment processes, including preparing materials, conducting enrollment meetings, and attending benefit fairs • Develop and maintain an account management strategy supporting business growth, profitability, and client retention

🎯 Requisitos

• Living in one of the listed states DC, VA, MD, NC SC is a requirement of the role • Bachelor’s Degree • 5+ years of experience in group insurance account management in the 2500+ lives space • Life and Disability insurance license for all states within the office’s assigned territory • Personal automobile available for business use with adequate insurance and a safe driving record • Ability to travel within territory for face-to-face client and broker meetings when requested • Ability to develop and manage relationships with key policyholders and producers • Professional negotiation, responsive communication, problem resolution, and customer expectation management • Ability to analyze claims experience and contracts and recommend coverage or contractual changes • Ability to gather underwriting data and prepare renewal summaries and strategies • Ability to negotiate rates, contract provisions, and administrative issues • Ability to identify and promote additional coverage options and plan improvements • Ability to review in-force proposal requests and present proposals • Ability to facilitate enrollment processes, enrollment meetings, and benefit fairs • Winning Together: actively engages colleagues to achieve shared outcomes • Customer Focus: understands and anticipates internal and external customer needs • Adaptability: accepts and responds effectively to change • Successful completion of criminal background investigation and employment, education, and licensing verification • Must be bondable

🏖️ Benefícios

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • Opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • Employee giving program that double matches donations to eligible nonprofits and schools • Supportive, responsive management approach • Work-life balance support

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