Support Engineer, Database Administrator

🕒 Março 7

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Stelo, a StarQuest Company

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 1992

🔌 API

🏢 Corporativo

☁️ SaaS

API • Enterprise • SaaS

Stelo é uma ferramenta de replicação de dados de classe empresarial que entrega dados dinamicamente de qualquer fonte para qualquer destino para análise de inteligência de negócios, relatórios e gestão operacional. Ela simplifica os processos de replicação de dados ao suportar várias formas de movimentação de dados, incluindo migração, espelhamento e streaming em múltiplos bancos de dados, tanto relacionais quanto não relacionais. Com mais de 30 anos de experiência em integração de dados, a Stelo garante que os dados estejam prontamente disponíveis para insights em tempo real e crescimento escalável, enquanto capacita as organizações a superarem as complexidades dos pipelines de dados estáticos.

Descrição

• Own the day-to-day maintenance and reliability of our internal infrastructure, handling routine system, network, and database upkeep across our small but diverse environment. • Administer, maintain, and troubleshoot virtualized infrastructure platforms (e.g., VxRail/VMware) running Windows Server and Linux, focusing on routine maintenance, patching, and performance monitoring. • Manage user accounts, groups, and permissions across AD/Azure AD and internal systems, enforcing least-privilege access and MFA. • Support and maintain cloud environments (Azure, AWS, GCP) for virtual machines, networking, storage, and secure remote access. • Configure, maintain, and troubleshoot Fortinet-based VPN solutions to ensure secure and reliable connectivity for remote users. • Implement and maintain backup and recovery processes for servers, applications, and databases, including periodic restore testing. • Monitor the health and capacity of systems, networks, VPN, and services, and handle incident response and basic performance troubleshooting. • Perform routine operational tasks: OS and application updates, certificate renewals, log reviews, and security patching. • Administer and support databases, especially IBM DB2 LUW and IBM i (AS/400), including basic administration, backup/restore, and performance troubleshooting in cooperation with the product team. • Provide technical support for SQDR customers via remote sessions, email, and ticketing systems. • Troubleshoot SQDR deployment issues, including connectivity, configuration, database integration (DB2, IBM i, other RDBMS), and OS/environment problems.

🎯 Requisitos

• 5+ years of experience in systems administration / infrastructure roles, with responsibility for production environments. • Strong hands-on experience with Windows Server and Linux (e.g., Ubuntu, RHEL, Rocky/CentOS) in virtualized environments. • Experience with virtual infrastructure platforms such as VxRail, VMware, Hyper‑V, or similar. • Working experience with at least one major cloud platform (Azure, AWS, or GCP), including basic compute, storage, and networking. • Experience supporting relational databases, preferably DB2 LUW and/or IBM i (AS/400), including backup/restore and basic performance troubleshooting. • Solid understanding of network fundamentals: TCP/IP, DNS, DHCP, VPNs, routing, and firewalls. • Hands-on experience configuring and supporting Fortinet VPN solutions in a production environment. • Strong troubleshooting skills across OS, network, database, and application layers. • Excellent customer-facing communication skills and prior experience supporting external technical users or customers. • Comfortable working independently in a fully remote environment, managing priorities, and documenting work clearly.

🏖️ Benefícios

• Generous health insurance coverage, employee benefits and retirement matching • Monthly HSA contributions • 3 weeks paid vacation • 11 Stelo holidays • Matching retirement contributions • Annual bonuses