Project Manager I

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Stord

Stord

1001 - 5000 funcionários

Fundada em 2015

🍽️ Alimentos e Bebidas

💼 Consultoria

📣 Marketing

Food & Beverage • Consulting • Marketing

A Stord é uma empresa de cadeia de suprimentos em nuvem que combina operações de rede de atendimento com SaaS integrado (OMS/WMS) para impulsionar marcas de e-commerce omnichannel e DTC. Ela oferece serviços de armazenagem, última milha e transporte, roteamento de pedidos, gerenciamento de inventário e ferramentas de entrega voltadas para o consumidor para melhorar a conversão, acelerar o atendimento e proteger a experiência da marca. A Stord atende marcas crescentes B2B e diretas ao consumidor nos setores de alimentos e bebidas, beleza, vestuário e outras categorias de varejo, oferecendo uma rede de atendimento personalizável e uma plataforma de software para otimizar custos e desempenho de entrega.

Descrição

• Maintain and successfully execute a portfolio of customer projects spanning fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements • Own and drive Stord’s customer onboarding process from signature through hypercare • Coordinate systems, infrastructure, SOPs and training, testing, launch, post-deployment feedback, and customer enhancement requirements • Balance customer outcomes, resource limitations, timelines, scope changes, milestone risks, and project budget constraints • Track onboarding progress and performance, including timelines, scope commitments, revenue, KPIs, and improvement metrics • Design and execute technology solutions and new systems/processes for existing customers across Stord’s supply chain network • Deploy internal tools and migrate customers from legacy systems to Stord software • Refine Stord’s service offering, solution design process, and onboarding experience • Identify opportunities and efficiencies in Supply Chain and across the organization • Act as an advocate for Stord values and continuous improvement • Partner with Commercial, Implementation, Integration, Operations, and customer stakeholders

🎯 Requisitos

• Excellent verbal and written communication skills • Versatile team player comfortable under pressure • Ability to ask for clarification and challenge unfounded assumptions or expectations • Drive and resilience to remove barriers and enable teams to complete objectives • Ability to lead functional, technical, and operational members to achieve program goals • Experience in a cross-functional, customer-oriented change role such as consultant, manager, or customer implementation manager • Experience in a supply chain services, SaaS, and/or consulting environment • Demonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities • Experience mitigating risks and managing limited resources • Enthusiasm for continuously improving tools and processes • Ability and willingness to travel up to 50% for customer-critical milestones • Strongly encouraged: Supply Chain or Logistics experience, particularly implementing WMS, OMS, SaaS, and/or fulfillment solutions • Strongly encouraged: Functional and/or technical solution design experience • Strongly encouraged: Transformation experience, including business process change management and sunsetting legacy systems

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