Benefits Administration Delivery Analyst, German Speaker

🕒 Abril 8

🇵🇱 Polônia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🖥️ Administração

👻 Score fantasma 45%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇩🇪 Alemão obrigatório

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Logo of Strada

Strada

5001 - 10000 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Strada é uma empresa de serviços globais especializada em fornecer soluções centradas nas pessoas, projetadas para aprimorar a gestão da força de trabalho por meio da tecnologia. Com mais de 30 anos de experiência e cobertura em mais de 180 países, a Strada oferece uma gama de serviços, incluindo soluções globais de folha de pagamento, administração de RH e benefícios, além de orientação especializada em plataformas como Workday e SAP. A empresa foca em otimizar o desempenho dos colaboradores e a eficiência operacional, ajudando organizações a transformarem suas funções de RH por meio da IA e tecnologia avançada.

Descrição

• Be responsible for the benefits administration for client’s employees located in EMEA region • Resolves cases and enter benefits data in the system for our client’s employees • Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue • Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees • Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues. • Works with Excel Calculation sheets • Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue. • Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications • Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective • Provides creative solutions to continuously improve and optimize client delivery • Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required • Opportunity to oversee and coach others with regards to a specific project and/or process • Contributes to and leads projects utilizing standard project management disciplines • Takes an active part in Process Transition from Client to Strada office, as required.

🎯 Requisitos

• English Language – C1 Level is required (CEFR scale or equivalent) • German Language – C1 level is required (CEFR scale or equivalent) • At least 3 years of experience in Benefits Administration/HR Administration/Payroll area • Extensive analytical and problem-solving skills • Strong attention to details • Good understanding of delivering an outstanding customer experience • Understands the project life cycle and deployment governance • High level exposure in fast paced environment • Great Time management skills • Experience in MS Office is a must • Very Good knowledge of MS Excel • Working experience in Benify or SHARP (SAP HR) system would be an asset • High level of self-motivation and proactivity is required • Spotless record and strong ethos

🏖️ Benefícios

• health coverage • wellbeing programs • paid leave (vacation, sick, parental) • retirement plans • learning opportunities

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