Enablement Manager, MedSpa

🕒 Junho 5

🏄 California – Remoto

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💵 $110.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Sunbit

Sunbit

501 - 1000 funcionários

🏥 Saúde

🚘 Automotivo

💼 Consultoria

Healthcare • Automotive • Consulting

A Sunbit é uma empresa de tecnologia que oferece uma solução de financiamento "pague ao longo do tempo" para ajudar as pessoas a gerenciar o custo de serviços essenciais, como reparos de automóveis, cuidados dentários, cuidados oftalmológicos, cuidados veterinários e saúde em geral. A empresa faz parceria com comerciantes e oferece uma solução de cartão de crédito de última geração que aprimora a experiência de compra sem taxas adicionais. A Sunbit concentra-se em tornar o financiamento acessível e justo, com altas taxas de aprovação e termos transparentes, permitindo que os clientes distribuam o custo de suas compras ao longo do tempo, sem encargos por atraso ou cobranças ocultas. Além disso, a Sunbit colabora com varejistas para lançar cartões de crédito co-branded que se integram aos programas de fidelidade existentes, visando aumentar a frequência de compras dos clientes e o valor dos pedidos.

Descrição

• Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience. • Deliver high-quality, in-person training sessions on Sunbit’s patient financing solutions, tailored to aesthetic services. • Adapt and customize training materials to align with the unique needs of each med spa merchant. • Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption. • Maintain deep expertise in Sunbit’s patient financing product, including ongoing updates and enhancements. • Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns. • Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations. • Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization. • Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training. • Accurately track training activities, partner interactions, and progress within Salesforce. • Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.

🎯 Requisitos

• 4–6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry. • Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred. • Exceptional communication and presentation skills, with the ability to engage diverse audiences. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Proven ability to work both independently and collaboratively in a fast-paced environment. • Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools. • Customer-centric mindset with a passion for driving partner success and satisfaction. • Strong problem-solving skills, with the ability to adapt to evolving business needs. • Demonstrates a high level of professionalism, integrity, and accountability.

🏖️ Benefícios

• Competitive pay and stock options • Unlimited PTO • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) • Newly added HSA and Pet Insurance • 401(k) with company match • Cell Phone Stipend • Team-based strategic planning and ownership of deliverables

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