Senior MFH Technology Innovation Project Manager

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.314 - $93.752 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Sunrun

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2007

⚡ Energia

👥 B2C

Energy • B2C • Technology

A Sunrun é a principal instaladora de painéis solares e baterias residenciais do país, oferecendo soluções inovadoras de energia solar para ajudar os proprietários a controlar suas necessidades energéticas. A empresa fornece um serviço abrangente, desde a instalação de painéis solares até a manutenção, com foco em soluções econômicas por meio do Plano de Assinatura Sunrun. Os produtos da Sunrun incluem painéis solares de última geração, armazenamento de bateria e Tesla Powerwall, todos projetados para integrar-se perfeitamente aos sistemas de energia residencial. Com um milhão de casas equipadas, a Sunrun garante alta expertise em instalação, garantia de equipamento de 25 anos e planos de pagamento personalizados para atender às necessidades individuais de cada residência. Além disso, a Sunrun faz parceria com empresas como a Ford para introduzir tecnologias de ponta, como sistemas de carregamento de veículos para residências.

Descrição

• Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives. • Supports the identification, cause, and resolution of various bugs as they arise • Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems. • Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department. • Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations. • Act as the primary liaison and subject matter expert between cross-functional teams (such as Business Operations, Incentives, Project Management, Construction Management, Site Survey, Sales, Development, Design, and Interconnection/Permitting) and technology teams to manage day-to-day technical execution and release communications. • Support new product launches and technical initiatives to ensure full operational adoption of the new tools through clear documentation and support. • Create scripts and write formulas to create automations, process improvements, and for reporting of analytics. • Manage and enhance project pipeline reporting, providing a clear picture of the current status and a forecast of potential future issues. • Supports troubleshooting for all cross-functional teams, tools, etc., including access issues, complex reporting, and more. • Proactive identification and management of various issues that may lead to technical issues.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Systems, Business Management, or specialized training/ project management certifications; or equivalent work experience • Minimum of 3 years of operations, business systems, or a related technical-operational role. • Demonstrate advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart. • Demonstrates strong proficiency of with Excel/Google Sheet formulas and functions • Knowledge of Commercial Solar Installation or similar processes is a benefit • Demonstrates strong attention to detail, accuracy and exceptional organizational skills • Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills • Ability to understand business needs and translate them into data and IT requirements • Able to present complex technical information in an easy-to-understand and actionable format for the business. • Ability to define and organize tasks, conduct prioritization, and deliver in a timely fashion • Excellent written and oral communication skills • Ability to work independently with minimal supervision • Strong desire to understand the operation of the business and root cause for outcomes • Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge • Show a proven track record of managing technical projects from inception through final rollout with a focus on user acceptance testing. • Helpful but not required: Experience with Tableau, Snowflake, SQL, and similar platforms/coding languages

🏖️ Benefícios

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards