Senior Reliability Engineer

🕒 Julho 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $165.000 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Symbotic

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2007

📦 Logística

💼 Consultoria

🍽️ Alimentos e Bebidas

Logistics • Consulting • Food & Beverage

A Symbotic é uma empresa de automação industrial que fornece uma plataforma de automação de armazéns de ponta a ponta, movida por inteligência artificial, combinando robôs móveis autônomos, visão e sensoriamento avançados e software de orquestração para modernizar as cadeias de suprimento. Seu sistema integra hardware e software inteligente para aumentar a capacidade de processamento, precisão e densidade de armazenamento para clientes de varejo, supermercados, bens de consumo embalados (CPG) e atacado, solucionando restrições de mão de obra e ineficiências operacionais em operações de distribuição e atendimento.

Descrição

• Lead high-impact RCA investigations for complex production incidents spanning software, infrastructure, industrial controls, and production SOP execution • Chair structured, blameless RCA reviews aligned with ITIL Problem Management — fact-based analysis, clear ownership, timely resolution • Serve as the customer-facing technical lead for RCA discussions, updates, and formal deliverables within defined SLA timelines • Analyze logs, telemetry, and incident trends across many issues to find recurring failure patterns — then influence teams across the organization to eliminate them • Present findings, risks, and recommendations to senior internal leadership and customer stakeholders, backed by data you own end to end • Drive Continuous Service Improvement initiatives that measurably reduce repeat incidents and investigation toil through automation, tooling, and reporting • Mentor teammates and elevate RCA quality standards as a senior individual contributor

🎯 Requisitos

• Minimum 8 years supporting complex, business-critical production environments, with a career centered on reliability • Minimum 5 years leading technical RCA, post-incident reviews, or ITIL-aligned Problem Management across software, infrastructure, systems, or industrial technology domains • Strong hands-on troubleshooting and data analysis across large-scale distributed systems, on-prem infrastructure, custom software, logs, telemetry, and incident datasets • A track record of regular, ongoing customer interaction — you can tell us who you worked with, at what level, and how often — and of earning trust with executives, technical and non-technical alike • Proven ability to run multiple high-priority investigations in parallel while influencing cross-functional teams, without direct authority, to close actions on time • Bachelor’s degree in a technical field, or equivalent practical experience

🏖️ Benefícios

• medical • dental • vision • disability • 401K • PTO