Inbound Sales & Service Advisor

🕒 Julho 29

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Talent Tent

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Fundada em 2022

🎯 Recrutamento

👥 RH Tech

🤝 B2B

Recruitment • HR Tech • B2B

A Talent Tent é uma empresa de recrutamento e correspondência de talentos que colabora com startups e PMEs para colocar candidatos em funções como vendas, ecommerce e posições de serviço. A empresa enfatiza o tratamento justo tanto de empregadores quanto de funcionários, oferecendo portais para candidatos e funcionários (Candidate Connect, login de funcionários) e utilizando a plataforma Teamtailor para seu site de carreiras. A Talent Tent lista vagas de emprego remotas e híbridas e se concentra em conectar pessoas com empresas que fornecem benefícios acima do mínimo e políticas focadas nas pessoas.

Descrição

• You'll be joining one of five inbound customer service and sales teams, supporting customers with appliance insurance and repair queries. • Helping customers register a new appliance and offering extended protection • Assisting with repairs or account queries, and recommending extra cover • Retaining customers who are thinking of cancelling • Supporting Sky customers with their 'Sky Protect' policies • Handling calls on behalf of brands like Beko • You'll have two weeks of initial training, with coaching and ongoing support from your Team Leader and colleagues

🎯 Requisitos

• Experience working directly with customers, ideally in a phone-based or sales role • Confidence working to targets or KPIs (call volume, conversion, etc.) • Strong communication skills and a proactive, positive attitude • Experience in customer service or sales, ideally with 12+ months in a targeted or phone-based role

🏖️ Benefícios

• Generous monthly bonus (averages vary across teams: £400–£600+, with some roles offering more and the ability to earn far in excess of this for top performers) • Remote working with full equipment provided • 33 days holiday (including bank holidays which are a usual working day) • Clear progression into senior roles or lateral moves into other areas • Health and wellbeing schemes, insurance policy benefits, enhanced pension and salary sacrifice schemes • A career path within financial services – with real opportunities to grow