Project Manager

🕒 Agosto 4

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

TaskUs

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2008

🏥 Saúde

📦 Logística

📣 Marketing

💰 Private Equity Round em 2018-08

Healthcare • Logistics • Marketing

A TaskUs é uma empresa de terceirização de processos de negócios que fornece serviços de transformação digital e tecnologia para várias indústrias. Eles oferecem serviços que incluem experiência do cliente digital, confiança e segurança, aprendizado como serviço, terceirização de vendas e consultoria. A TaskUs também é especializada em conformidade e gestão de crimes financeiros, além de oferecer serviços de IA e dados através de sua plataforma GenAI. A empresa é globalmente reconhecida por suas equipes de alto desempenho, tecnologia de ponta e soluções abrangentes que apoiam indústrias como entretenimento e jogos, serviços financeiros, saúde, mídias sociais, varejo e eCommerce.

Descrição

• Partner with people, clients, and stakeholders to understand needs and requirements and develop creative approaches • Own the project process from start to finish • Build project roadmaps, plans, and solutions • Research potential solutions with project teams • Manage stakeholder, client, and project team expectations • Perform detailed checks and manage sensitive timeframes • Handle day-to-day team and client communication • Coordinate closely with internal departments • Adapt to changing priorities and complete deliverables on time with limited supervision • Conduct deep-dive information-gathering sessions and collect client program requirements • Validate workflows and processes for incoming opportunities • Guide clients and provide process improvements throughout the implementation cycle • Troubleshoot process and operational discrepancies • Host clients and maintain client satisfaction and confidence throughout implementations • Remain accountable for project and launch success or failure, team performance survey responses, and client NPS feedback

🎯 Requisitos

• Bachelor’s degree or equivalent business project management experience • BPO experience is a MUST • 5 years of experience in project management • 5+ years in operations and/or account management, working directly with clients • Excellent written and verbal communication skills • Strong problem-solving skills • Excellent attention to detail with a commitment to accuracy and quality • Self-starter willing to support project teams • PMP certification is a PLUS

🏖️ Benefícios

• Competitive industry salaries • Comprehensive benefits packages • Employee well-being support • Wellness programs • Diversity and inclusion initiatives • Internal mobility opportunities • Professional growth and career development • State-of-the-art workspaces • Top-notch benefits • Occasional travel for meetings, conferences, or client engagements as per business needs