Strategic Account Manager, US

🕒 Abril 28

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Team8

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

💼 Consultoria

🏥 Saúde

🏭 Manufatura

Consulting • Healthcare • Manufacturing

A Team8 é uma criadora de empresas e grupo de venture que faz parcerias com empreendedores para co-fundar empresas nos setores de tecnologia empresarial, cibersegurança, inteligência artificial, fintech e saúde digital. Eles se concentram em fornecer uma vantagem competitiva para startups integrando expertise, recursos e uma comunidade de executivos de nível C conhecida como 'Village'. A Team8 enfatiza a construção de empresas inovadoras que abordem desafios e oportunidades significativas, com um modelo que envolve liderar investimentos em rodadas iniciais e colaborar de perto com empresas para facilitar a transformação digital.

Descrição

• Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion • Build and execute multi-year account plans aligned to customer objectives and company growth targets • Lead QBRs and executive engagements to align on customer business outcomes and value • Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business • Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals • Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders • Act as the primary point of contact and trusted advisor for your customers • Identify, shape, and close expansion opportunities across business units • Drive cross-sell and upsell with strong ROI positioning • Lead complex negotiations and deal execution • Build internal champions and multi-thread relationships • Own the full renewal cycle including forecasting and close • Identify churn risks early and drive mitigation plans • Communicate clear business value to secure renewals • Lead structured onboarding with cross-functional team to ensure fast time-to-value • Monitor adoption and proactively address gaps before they become risks • Partner with Solution Engineering, R&D and Product to support smooth implementation • Translate customer feedback into actionable product insights • Be the voice of customer internally to ensure customer-centric culture • Help build repeatable playbooks for onboarding, QBRs, and renewals

🎯 Requisitos

• 5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS • Proven quota carrier with clear retention and expansion ownership • Experience managing complex enterprise accounts and multi-stakeholder relationships • Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end • Executive presence and strong communication skills • Thrives in early-stage environments • Analytical and data-driven mindset • Solid understanding of AI concepts and enterprise applications • Nice to Have • Experience in an early-stage or founding role • Specific experience with enterprise platforms or workflow automation • Domain expertise in Financial Services or Supply Chain industries

🏖️ Benefícios

• Flexible work arrangements • Professional development opportunities