Technical Solutions Specialist

🕒 Maio 27

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TeamViewer

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

🏢 Corporativo

💰 Series unknown em 2009-02

SaaS • B2B • Enterprise

A TeamViewer é uma empresa de software que oferece ferramentas seguras e baseadas na nuvem para acesso remoto, suporte remoto e experiência digital para funcionários (DEX) destinadas a equipes de TI e empresas. Sua plataforma combina controle remoto, monitoramento e gestão de endpoints, remediação automática e fluxos de trabalho de realidade aumentada para operações de linha de frente — com integrações em sistemas como Microsoft Intune, ServiceNow e Salesforce. A TeamViewer atende negócios de todos os tamanhos com ofertas empresariais especializadas (Tensor, DEX, Frontline), enfatizando segurança, conformidade e gerenciamento escalável de dispositivos.

Descrição

• You’ll play a key role in helping TeamViewer deliver solutions that solve our customers’ most complex challenges. • Partnering closely with Sales and Solution Engineers, you’ll shape Professional Services estimates, Statements of Work, and RFP responses across a global portfolio. • You’ll take the lead in translating customer needs into clear, practical, and scalable solutions—working hand-in-hand with cross-functional teams to define scope, align expectations, and keep proposals moving forward smoothly. • You’ll own the end-to-end estimation process, creating accurate, compelling Statements of Work that clearly define scope, timelines, assumptions, and delivery responsibilities. • Along the way, you’ll collaborate with Solution Engineers, Project Managers, and Product teams to lead discovery, refine estimates, and ensure every proposal is aligned to what we can deliver. • You’ll also create polished, executive-ready proposals that clearly communicate the value and impact of TeamViewer’s Professional Services—while continuously improving templates, tools, and processes to drive consistency and scale.

🎯 Requisitos

• 3–5 years of experience developing solution estimates, Statements of Work, and customer-facing proposals in a Professional Services or similar environment • Strong technical, problem-solving, and collaboration skills, with the ability to influence across teams and navigate ambiguity • Experience scoping customer needs and translating them into clear, practical solution estimates and Statements of Work • Excellent writing and communication skills, with the ability to create polished, customer-facing proposals and simplify complex concepts • Solid understanding of defining scope, timelines, assumptions, and delivery models across varying levels of complexity • Detail-oriented with a focus on quality, consistency, and continuous improvement of templates, tools, and processes • Ability to manage multiple priorities, drive work forward, and deliver in fast-paced, customer-facing environments • Experience in IT services, solution estimation, or similar roles, with strong proficiency in Microsoft Excel, Word, and PowerPoint

🏖️ Benefícios

• Competitive compensation • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly team events and companywide celebrations • Open door policy, business casual dress code, frequent all Hands and Leadership Lunches