Regional Account Manager

🕒 Junho 19

🌽 Illinois, North Carolina, +1 estados a mais – Remoto

🌽 Illinois – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote

💵 $75.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Tempus AI

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2015

🏥 Saúde

🧬 Biotecnologia

🤖 Inteligência Artificial

Healthcare • Biotechnology • Artificial Intelligence

A Tempus AI é uma empresa de tecnologia avançada em saúde que se especializa em medicina de precisão através do uso de IA e perfil genômico. A empresa oferece soluções inovadoras em diversos campos médicos, incluindo oncologia, cardiologia, neurologia e psiquiatria. A Tempus permite que os profissionais de saúde tomem decisões informadas sobre tratamentos integrando dados do mundo real, pareamento de ensaios clínicos e testes algorítmicos para melhorar os resultados dos pacientes e acelerar o desenvolvimento de medicamentos.

Descrição

• Lead and mentor a team of Clinical Account Associates in the execution of their duties to gain, retain, and support clients as part of the customer success organization • Collaborate with the Customer Success leadership to ensure comprehensive support, including sample and order tracking, and to escalate and resolve issues efficiently • Oversee the onboarding process for new clients, ensuring best practices are followed and partnerships with sales representatives are leveraged • Collaborate with sales to identify and capitalize on opportunities for Tempus's algorithmic tests and add-ons • Drive initiatives to improve workflow efficiencies and support care teams with effective ordering methods and workflows • Analyze highest opportunities for retention in areas and coach teams to improve care teams workflow, in turn improving pTaT and customer experience • Promote the adoption of online ordering through Tempus Hub and EMR integrations among the client base • Conduct competitive analysis and collect feedback from accounts and sales representatives to continuously improve the Tempus experience • Build and maintain strong client relationships through on-site support and regular, proactive communication

🎯 Requisitos

• Bachelor's degree in Biology, Life Science, Business, Healthcare Administration, or a related field; Master's degree preferred • 5+ years of experience in account management or sales within the healthcare or biotechnology industry, with at least 2 years in a leadership role • Demonstrated success in client retention and account growth • In-depth knowledge of healthcare data, AI applications, and the competitive landscape • Exceptional communication, negotiation, and presentation skills • Travel as needed for client engagement and team support

🏖️ Benefícios

• incentive compensation • restricted stock units • medical and other benefits depending on the position