Market Research / Insights Manager - EMEA

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TGM Research

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

A TGM Research é uma empresa global de pesquisa de mercado especializada em painéis online e serviços de coleta de dados. Com operações em 17 países, a TGM Research oferece insights e soluções de dados confiáveis que atendem às necessidades de profissionais de marketing, agências e academia, permitindo a gestão eficiente de projetos de pesquisa de mercado multinacionais. Seus extensos painéis proprietários permitem coletar dados de alta qualidade em diversas demografias e localidades, tornando-a uma parceira confiável na coleta de inteligência do consumidor e na orientação de decisões estratégicas.

Descrição

• Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. • Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth. • Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. • Provide full guidance for sampling strategy development and monitor fieldwork performance. • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. • Supporting clients from EMEA region

🎯 Requisitos

• 2-4 years of experience in both account management and/or project management within the market research, consulting, or online panel industry. • Strong communication and interpersonal skills. • Fluent English, both spoken and written • Fluent German would be an advantage • Excellent problem-solving abilities. • Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed. • Ability to work independently and as part of a team. • Proficiency in using CRM software and Microsoft Office Suite. • Research/Statistics/Data Science background is a bonus • Availability to work during European office hours

🏖️ Benefícios

• B2B contract • Fully remote position • Performance-based bonuses • Professional development opportunities • International Team setup • Flexible Working Policy • A collaborative and innovative work environment • Working with newest technologies and using modern tools (including MacBook) • 21 days of holidays + bank holidays