Data Center Operations Lead

🕒 Outubro 27

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $121.446 - $205.102 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Thales

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1893

🎖️ Defesa

📦 Logística

💼 Consultoria

Defense • Logistics • Consulting

A Thales é uma líder global em tecnologia, especializada no desenvolvimento de soluções de alta tecnologia em diversos setores para construir um futuro mais seguro, mais verde e mais inclusivo. Ao focar na Inteligência Humana, a Thales impulsiona a inovação em engenharia, experiência do cliente e suporte, oferecendo amplas oportunidades de carreira para seus colaboradores em áreas como cibersegurança, comunicações seguras e modernização de sistemas de sonar. Em colaboração com uma equipe diversa de especialistas, a Thales promove o progresso e o desenvolvimento sustentável por meio de seus avanços tecnológicos.

Descrição

• Lead daily operations of production data center and cloud infrastructure supporting global services • Coordinate and manage major incidents, problem management, and operational escalations during U.S. business hours • Ensure infrastructure availability, performance, security, and compliance with operational standards • Develop and maintain operational procedures, documentation, and runbooks • Drive automation and continuous improvement initiatives to increase operational efficiency • Coordinate maintenance activities, upgrades, and change implementations with engineering teams • Monitor infrastructure health and proactively identify operational risks • Mentor and provide technical guidance to operations engineers • Collaborate with Security, Network, Cloud, and Product Engineering teams to resolve complex infrastructure issues • Participate in on-call rotations and operational leadership as required • Track operational metrics, service levels, and capacity planning • Support global infrastructure with dedicated coverage during U.S. business hours • Travel up to 10% for team meetings, data center activities, and operational planning

🎯 Requisitos

• Bachelor’s degree in field with a minimum of 5-8+ years of relevant work experience or 8+ years of IT infrastructure or data center operations experience • 2+ years leading technical or operational teams • Strong knowledge of Windows and Linux server administration • Experience supporting VMware or other virtualization platforms • Experience with cloud platforms such as AWS or Azure • Experience with enterprise monitoring and incident management tools • Knowledge of networking fundamentals, storage, DNS, load balancing, and firewalls • Experience with scripting or automation (PowerShell, Python, Bash, or similar) • Strong troubleshooting and problem-solving skills • Excellent written and verbal communication skills • Ability to work effectively across global teams • Applicants must be legally authorized to work in the United States for any employer at the time of hire • This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future • Successfully completing a post-offer background check • Preferred: Experience leading global infrastructure operations • Preferred: Experience supporting cybersecurity products or SaaS platforms • Preferred: ITIL Foundation certification • Preferred: Microsoft, VMware, AWS, or Azure certifications • Preferred: Experience with Infrastructure as Code and automation frameworks • Preferred: Experience managing major incidents in a 24x7 production environment

🏖️ Benefícios

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period • Company paid holidays and Paid Time Off • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

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