IT Project Management Lead Analyst

🔥 10 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $87.800 - $146.400 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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The Cigna Group

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

Healthcare • Insurance

O Grupo Cigna é uma empresa global de serviços de saúde que oferece produtos e benefícios de seguro médico, odontológico, farmacêutico, comportamental e suplementar para indivíduos, famílias, empregadores, corretores, prestadores de serviços e beneficiários do Medicare. Oferece planos de grupo patrocinados por empregadores, planos individuais e familiares (incluindo ofertas de Inscrição Aberta), Medicare, seguro de saúde internacional cobrindo mais de 200 países, e serviços digitais para membros através da plataforma myCigna (incluindo telemedicina e gestão de sinistros). Seus produtos são disponibilizados por meio de subsidiárias operacionais como a Cigna Health and Life Insurance Company e outras afiliadas regionais.

Descrição

• Lead and manage multiple SaaS implementation projects from customer engagement through planning, execution, and launch • Develop customer relationships and customized implementation approaches based on 340B programs, pain points, and internal systems • Manage customer data assessment, extract setups, wholesaler integration, and software configurations • Train customers on software functions and facilitate transition to live status and account management • Serve as the primary Verity program contact and subject matter expert • Coordinate with sales during contract-to-implementation transitions • Facilitate project communications and software demonstrations with customers and internal stakeholders • Manage communications with internal and external C-suite stakeholders • Partner with Product Management, Product Development, Sales, Accounting, and Account Management • Lead project transitions to account management • Follow and improve project and procedural workflows • Participate in implementation and cross-departmental initiatives as assigned

🎯 Requisitos

• BA or BS in business, healthcare, information systems, or related field or equivalent work experience • 3+ years in customer-facing technology implementation and project management; SaaS preferred • Experience in 340B and/or pharmacy operations desired • Project management experience; PMP certification desired • Experience bringing remote customers aboard cloud-based software offerings is a major plus • Ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema • Strong experience with MS Office; expert Excel capability required • Strong verbal and written communication skills • Ability to prioritize tasks in a fast-paced environment • Ability to multitask and manage multiple discreet implementation projects simultaneously • Salesforce or similar CRM experience is a plus • Strong and stable internet connection • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload if working from home • Occasional corporate travel of up to 10% may be required

🏖️ Benefícios

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Reasonable accommodation support

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