Inside Sales Representative

🕒 Setembro 25

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $19 / hora

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⬇️ Vendas Internas

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of The Helper Bees

The Helper Bees

51 - 200 funcionários

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A The Helper Bees é uma empresa que oferece soluções inovadoras para o envelhecimento no próprio lar, focando em fornecer serviços não médicos que permitem que idosos vivam de forma independente em casa. A empresa construiu uma plataforma abrangente que apoia pagadores e prestadores de serviço através da integração de serviços como suporte a sinistros de seguro de cuidados de longo prazo, cuidados domiciliares e faturamento digital. Com uma rede nacional de prestadores de serviço credenciados, a The Helper Bees garante qualidade e entrega de cuidados racionalizada por meio de monitoramento contínuo e um processo de pagamento fluido. Sua plataforma ajuda a reduzir os custos de saúde, melhorar os resultados de saúde e apoia as famílias durante o processo de sinistros colaborando com Seguradoras de Cuidados de Longo Prazo e Planos Medicare Advantage.

Descrição

• Conduct outbound calls to senior adults to introduce and promote products and services • Build and maintain relationships with potential customers by understanding their needs and concerns • Maintain current knowledge of products and services and communicate their benefits and features • Educate senior adults and their families about benefits offered • Guide members through THB’s marketplace platform to purchase products and services • Listen to customers, answer questions, and provide accurate information • Meet and exceed weekly and monthly sales targets by converting leads into customers • Conduct timely follow-up calls to ensure customer satisfaction and resolve post-sale questions or issues • Record customer interactions and sales activities accurately in the CRM system • Collaborate with the sales team and other departments to improve sales strategies • Act as the primary point of contact for churn escalations and re-engage customers when applicable • Maintain target opt-in rate, turnaround time within SLAs, and convert work in progress within 14 days • Complete a minimum of 40 outbound calls per day • Perform other duties as assigned or necessary

🎯 Requisitos

• Must be 18 years of age or older • High school diploma or equivalent preferred • Previous experience in sales, preferably outbound sales, with a track record of meeting or exceeding targets • Experience working with senior adults or in a similar demographic is highly desirable • Experience in the healthcare industry is a plus • Ability to thrive in a fast-paced environment • Ability to handle objections and solve problems effectively • Clear, concise, and compelling communication skills • Comfort and adaptability when working with technology and learning new programs and computer systems • Strong passion for helping others and problem-solving • Excellent verbal and written communication skills, with the ability to connect empathetically with senior adults • Patience, empathy, strong listening skills, and ability to build rapport quickly • Self-motivated with a positive attitude and strong work ethic • Flexibility to adapt to changing customer needs and sales strategies • Ability to remain at the designated workstation for the duration of the workday • Ability to constantly operate a computer, phone, and VoIP equipment • Reliable internet connection and designated work environment conducive to professional phone calls and sensitive data • Selected candidates may be required to undergo a background check and/or drug screen

🏖️ Benefícios

• Remote work at approved locations within the United States • Incentives in addition to hourly pay • Reasonable accommodations for qualified individuals with disabilities during the application and interview process

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