Engineer II, Field Service

🕒 Outubro 2

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👷🏻‍♀️ Engenheiro

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Thermo Fisher Scientific

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1956

🏥 Saúde

📦 Logística

🏭 Manufatura

Healthcare • Logistics • Manufacturing

A Thermo Fisher Scientific é a líder mundial em servir à ciência, com receita anual de mais de US$ 40 bilhões. Sua missão é capacitar os clientes a tornar o mundo mais saudável, limpo e seguro, apoiando a pesquisa em ciências da vida, solucionando desafios analíticos complexos, aumentando a produtividade dos laboratórios e melhorando a saúde dos pacientes por meio de diagnósticos e do desenvolvimento de terapias que transformam vidas. Com uma equipe global, oferece tecnologias inovadoras e serviços farmacêuticos por meio de marcas como Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon e PPD.

Descrição

• Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instrumentation at customer sites • Diagnose complex electrical, electronic, mechanical, and system-level issues and determine corrective actions • Perform preventive maintenance, system upgrades, calibrations, and scheduled service activities • Support advanced NGS and clinical sequencing instrumentation and associated technologies • Respond efficiently to customer service needs, including short-notice support • Provide technical guidance and training to customers on equipment operation, maintenance, and best practices • Communicate technical issues, service activities, recommendations, and resolutions to customers and internal partners • Document service activities and prepare detailed service reports • Maintain accurate service records using service management systems • Read and interpret technical documentation, electrical diagrams, schematics, and service procedures • Partner with technical support, applications, commercial, and other internal teams to resolve complex customer issues • Manage assigned service activities and travel schedules to meet customer commitments • Build customer relationships and contribute to customer satisfaction and retention • Follow safety, quality, regulatory, and company procedures • Maintain required tools, test equipment, parts, and other resources • Identify recurring technical issues and communicate findings for product and service improvements

🎯 Requisitos

• Advanced degree in Electronics, Engineering, Physics, Chemistry, or a related technical or scientific discipline; or bachelor’s degree in a related field plus 2+ years of hands-on technical experience • Strong electrical, electronic, and mechanical troubleshooting skills • Ability to troubleshoot systems and components using technical documentation, schematics, diagnostic tools, and established procedures • Experience with ultra-high-vacuum systems and high-voltage equipment is preferred • Experience with analytical, life sciences, sequencing, clinical, semiconductor, or similarly sophisticated instrumentation is beneficial • Strong analytical and problem-solving skills • Excellent customer service skills • Strong written and verbal communication skills • Ability to explain technical concepts and provide effective equipment training to customers • Strong organizational, prioritization, and time-management skills • Ability to manage multiple customer needs and changing priorities • Experience documenting technical service activities and preparing clear, detailed reports • Proficiency with Microsoft Office applications and familiarity with service management software • Proficiency in English; additional language skills are beneficial • Ability to work independently and as part of a geographically dispersed team • Demonstrated commitment to safety, quality, and compliance • Valid driver’s license • Ability to travel approximately 50–75% within the assigned territory • Ability to respond to customer needs with short notice • Ability to lift and move equipment or materials weighing up to 50 pounds • Ability to work safely in laboratory, research, clinical, industrial, and other customer environments • Ability to perform the physical activities necessary to install, service, and maintain scientific instrumentation

🏖️ Benefícios

• Meaningful work with a positive global impact • Career development resources and support for individual career goals • Opportunity to work with advanced next-generation sequencing (NGS) and clinical sequencing technologies • Customer service and technical training opportunities • Global, geographically dispersed team collaboration

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