Senior Engineer, Microsoft Dynamics

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Thinkahead Consultant Psychologist Pty Ltd

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Thinkahead é uma empresa de psicologia de capital privado que atua tanto no campo clínico (atendimento particular) quanto no espaço corporativo de consultoria.

Descrição

• Lead diagnosis and resolution of critical (P1/P2) production incidents in Dynamics 365 Finance & Operations environments • Perform in-depth root cause analysis on complex technical issues including performance degradation, batch processing failures, integration errors, data inconsistencies, and custom extension defects • Conduct advanced troubleshooting using X++ debugging tools, Trace Parser, SQL Server Profiler, LCS Environment Monitoring, Application Insights, and Azure diagnostics • Develop, test, and deploy hotfixes and deployable packages to production and sandbox environments via Lifecycle Services (LCS) and Azure DevOps • Optimize system performance through query tuning, index management, batch framework configuration, and application-level improvements • Collaborate with Microsoft Premier Support and Customer Support Services (CSS) on escalated cases, serving as the primary technical point of contact • Partner with functional teams, infrastructure engineers, and client IT stakeholders during major incidents and post-incident reviews • Author detailed post-mortem reports and implement preventive measures to reduce recurrence • Contribute to the development and maintenance of monitoring, alerting, and operational runbooks • Provide technical guidance and mentorship to mid-level support engineers • Participate in a structured on-call rotation with premium compensation.

🎯 Requisitos

• 8+ years of hands-on technical experience with Microsoft Dynamics AX and/or Dynamics 365 Finance & Operations • Advanced proficiency in X++ development, extensions framework, event handlers, and chain-of-command • Expert-level knowledge of D365 F&O architecture, metadata model, batch framework, data entities, and security configuration • Strong command of SQL Server performance tuning and query optimization in Azure SQL environments • Demonstrated experience resolving complex production incidents in large, multi-company D365 F&O deployments • Proficiency with diagnostic tools: LCS diagnostics, Trace Parser, PerfTimer, X++ profiler, and Azure monitoring services • Solid understanding of Azure integration services (Logic Apps, Service Bus, Functions, Data Factory) • Experience building and deploying solutions using Azure DevOps pipelines and ALM practices • Relevant Microsoft certifications strongly preferred (e.g., MB-500, MB-700, MB-920) • Exceptional analytical, problem-solving, and communication skills • Ability to remain calm and methodical under pressure during major incidents.

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.