Senior Implementation Project Manager

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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TigerConnect

201 - 500 funcionários

🏥 Saúde

Healthcare

TigerConnect é a plataforma de comunicação mais amplamente adotada na área da saúde, modernizando de forma única a colaboração entre médicos, enfermeiros, equipes de cuidado e pacientes. A TigerConnect é a única solução que combina uma experiência de usuário similar à de consumidores para comunicação clínica e com pacientes, com elevados requisitos de segurança, privacidade e fluxos de trabalho clínicos que as organizações de saúde exigem atualmente. A TigerConnect acelera a produtividade, reduz custos e melhora os resultados dos pacientes.

Descrição

• Lead implementation of TigerConnect solutions for clinical workflow optimization • Provide administrator and implementation expertise as part of the Customer organization’s PMO team • Lead the initial software build • Identify and mitigate project risks and develop contingency plans • Establish communication channels with stakeholders, including status reporting and issue escalation • Lead and direct project team members, manage resources, and provide guidance and feedback • Conduct lessons learned at project closure and identify process improvement opportunities • Collaborate with product management, engineering, solution design, and clinical teams • Execute Organizational Change Management Plans, including user training, clinical and administrative user management, and customer onboarding support • Generate custom reports on project status, budget, metrics, and resource allocation for executive reporting and decision-making • Lead conversations about use cases and capabilities and solicit user feedback throughout implementation • Provide customer service to executive leadership and key stakeholders using metrics on business objectives • Ensure adherence to project management best practices, workflow implementation standards, and quality assurance • Manage project execution from initiation to closure, ensuring delivery on time, within scope, and within budget • Support software maintenance and system enhancements

🎯 Requisitos

• 12+ years of comparable project management experience, with demonstrated success in enterprise project management, preferably in a healthcare or SaaS environment • Expert knowledge of project management methodologies and tools, with demonstrated proficiency in project planning, research, and analysis • Understanding of systems, development methodologies, solution architecture, systems administration, and tools and processes that support business systems • Experience establishing and delivering formal Organizational Change Management, education, and training as part of delivering projects • Ability to create engaging, cogent, succinct, and well-edited presentations and deliver communications to stakeholders, including executive leadership • Project management certification (e.g., PMP, CSM, etc.) preferred • Exceptional customer relationship skills and ability to collaborate and communicate with technical and non-technical personnel • Strong critical thinking skills to evaluate alternatives and present solutions consistent with business objectives • Ability to communicate technical information to non-technical audiences • Self-starter who is accountable, dependable, and a team player • Ability to work in a fast-paced environment, maintaining flexibility and performing at a high level when faced with time constraints • Passion, integrity, high energy, and a sense of humor • Superior organizational skills and ability to multi-task and manage multiple projects while maintaining precise attention to detail • Healthcare industry knowledge and experience preferred • Ability to travel up to 50%

🏖️ Benefícios

• Remote flexibility with teams across the US and globally • Prime office space in El Segundo, California • Excellent Medical, Dental, and Vision insurance for you and your family • 401k match • Wellness reimbursement program • Company-wide wellness days (extra days off to rest and recharge) • Flexible time off • Mission-driven team committed to making a real impact in healthcare

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