Account Manager

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TLDR

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2020

📱 Mídia

Media • Technology • Newsletter

TLDR é uma empresa que oferece newsletters diárias concisas, com resumos das histórias mais intrigantes nos setores de startups, tecnologia e programação. O serviço é projetado para manter os leitores informados sobre os principais desenvolvimentos em tecnologia e indústrias relacionadas, fornecendo atualizações breves que podem ser lidas em cinco minutos. A newsletter abrange vários tópicos, incluindo lançamentos de novas tecnologias, insights de programação, desenvolvimentos em IA e tendências do setor, com o objetivo de atender a um público entendido em tecnologia que busca se manter atualizado de forma eficiente.

Descrição

• Own post-sale client relationships, ensuring satisfaction, retention, and growth. • Lead client onboarding, campaign management, and delivery in collaboration with Ad Ops. • Proactively identify renewal and upsell opportunities across your account base. • Analyze campaign performance, communicate insights, and deliver actionable recommendations. • Partner closely with Sales, Ops, and Ad Ops to streamline handoffs and improve execution. • Maintain accurate forecasting, pipeline, and account health data in HubSpot. • Prioritize your book of business by potential, ensuring the right level of service across accounts. • Surface process improvements and client insights to help shape TLDR’s product and sales strategy.

🎯 Requisitos

• 3+ years of Account Management or Client Success experience in digital media, advertising, or newsletters • Proven track record of owning renewals, upsells, and revenue targets • Strong understanding of campaign metrics, reporting, and optimization • Proficient in CRM tools (HubSpot or equivalent) and revenue forecasting • Exceptional communication and relationship management skills • Comfortable managing a large, diverse book of business • Collaborative, organized, and confident working autonomously • You’ve managed advertising or sponsorship campaigns end-to-end. • You balance empathy with commercial instincts — both client-first and performance-driven. • You thrive in high-growth, fast-moving environments with evolving processes. • You think like a partner, not a vendor — and can speak the language of tech and media. • You’re naturally curious, proactive, and driven to make things better.

🏖️ Benefícios

• Comprehensive medical, dental and vision benefits with 100% paid option • Flexible PTO. Most team members will enjoy 2-3 weeks off per year + holidays • 401(k) Plan: Empower 401(k) • Paid Parental Leave • Home Office Stipend: We're on Macbook Air M4s. Get a new monitor, headset, and chair on us. • Learning & Development Stipend: We are a curious group that believes in learning. • Contribute to the growth of one of the largest newsletters in the world.