Engagement Manager

Vaga não está no LinkedIn

🕒 Março 31

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $135.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Tonkean

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏢 Corporativo

☁️ SaaS

💰 $50.000.000 Series B em 2021-06

AI • Enterprise • SaaS

A Tonkean é uma empresa que oferece soluções de orquestração de processos e recebimento empresarial impulsionadas por IA, com o objetivo de maximizar a adoção, eficiência e conformidade em várias funções de negócios, como compras e jurídico. Ela fornece ferramentas para automatizar fluxos de trabalho e processos sem a necessidade de programação, simplificando operações por meio da integração com pilhas tecnológicas existentes e otimizando processos utilizando tecnologias de IA e orquestração. A plataforma da Tonkean inclui recursos como tratamento de solicitações orientado por IA, construção de processos sem código e experiências de recebimento personalizadas para aprimorar a eficiência operacional e reduzir cargas de trabalho manuais para as empresas.

Descrição

• Provide project management for our largest enterprise customers, covering multiple projects, with a focus on delivery of scope on time and with high quality outcomes. Be able to create plans that iterate based on client value. • Be able to document and establish metrics that track the definition of success for the client. • Establish and maintain relationships at all levels of the customer organization including project team members, executive sponsors & key stakeholders. • Partner with internal Tonkean teams to translate client requirements, objectives, and goals into actionable designs and build plans that can be delivered against. • Set clear expectations with internal and Client team members, maintaining accountability for deadlines and project deliverables. • Triage customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation. Understand what is in scope for this phase and what can (and should) be pushed to a later phase. • Actively manage project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. • Run governance meetings and report regularly both internally and externally on project status, milestones, KPIs, accomplishments, and deliverables. • Identify, communicate, and work with sales to develop opportunities identified during project execution, collaborate on the creation of proposals, estimates, change orders, and new statements of work • Document lessons learned and recommend process and methodology improvements to improve execution on future projects.

🎯 Requisitos

• At least 5 years client facing implementation and/or consulting experience, with demonstrated record of successfully managing enterprise scale projects. • Experience working with Fortune 500 companies with an understanding of operational workflows. Must be able to confidently interface and build trust with IT and Director/VP level audiences in Fortune 500 companies. • Experience with a global, distributed workforce internally and expertise in managing diverse clients across the globe. • Proven experience leading implementation teams to deliver multi-workstream projects. • Experienced in project management for enterprise software deployments including scope management, budget control, project and executive reporting, and project financials. • Experience in project management software packages - how to set them up and use them to show project progress, burndown charts, resource allocation. • Hands-on knowledge of Atlassian JIRA and Salesforce; experience with Google suite of software and Slack. • Understanding of project commercials including SOWs, budgeting, and resourcing. • Ability to standardize through project management templates to efficiently coordinate multiple projects at once and provide a rollup program management view. • Superior project management, organizational, and time management skills. • Independent, adaptable and can thrive in a fast-paced startup environment. • Excellent communication skills in verbal, written and presentation formats. • Ability to travel based on customer and project needs.

🏖️ Benefícios

• Competitive compensation & equity package • Virtual social events, and annual company offsite • 401k, Medical, dental, and vision insurance • Tonkean provides each employee with a MacBook Pro and a one-time work from home setup stipend of $1000(USD) upon commencing employment to purchase desk, chair and other work from home tools.