Senior Manager, Customer Enablement

🔥 17 horas atrás

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Toptal

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

🤝 B2B

🎯 Recrutamento

🏪 Marketplace

💰 Seed Round em 2012-06

B2B • Recruitment • Marketplace

Toptal é uma rede exclusiva dos melhores freelancers do mundo — desenvolvedores de software, designers, especialistas em marketing, especialistas em finanças, gerentes de produto e gerentes de projetos. A empresa oferece às organizações acesso a profissionais altamente qualificados para enfrentar seus projetos mais importantes. As soluções da Toptal permitem que as empresas contratem, com rapidez e flexibilidade, talentos de ponta para diversas funções, incluindo desenvolvedores, designers e especialistas em finanças, entre outras. Esses profissionais são rigorosamente testados e avaliados para garantir alta qualidade e uma excelente taxa de sucesso de contratação após período de teste, de 98%. Com presença global e foco na adoção de competências avançadas, como blockchain e IA, a Toptal está liderando o futuro do trabalho sob demanda. As empresas contam com a Toptal para acessar talento freelancer de alta qualificação em vários setores, garantindo que possam formar equipes extraordinárias com rapidez e eficiência, conforme as necessidades de cada projeto.

Descrição

• Equip revenue-generating teams with knowledge, skills, tools, and processes • Design, execute, and continuously improve scalable enablement programs • Partner with executive leadership to translate business priorities into scalable enablement initiatives • Lead rollout strategies for new products, GTM messaging, sales motions, tools, and operational processes • Develop enablement roadmaps aligned with company objectives and sales priorities • Identify enablement gaps through performance data, stakeholder feedback, and sales insights • Own end-to-end enablement programs from planning through execution and reinforcement • Build comprehensive enablement plans with clear objectives, timelines, and success metrics • Design and deliver engaging instructor-led, self-paced, and live training • Develop playbooks, programs, learning paths, and reference materials with Toptal’s LMS and other tools • Facilitate workshops, webinars, office hours, and reinforcement sessions • Measure program effectiveness through adoption, engagement, behavior change, and business impact • Collect qualitative and quantitative feedback from stakeholders and learners • Share program impact with leadership through clear reporting and recommendations • Build trusted relationships with Sales Leadership and cross-functional teams • Consult with stakeholders to understand business needs and recommend enablement solutions

🎯 Requisitos

• Bachelor’s degree is required • 5-7+ years of experience in Enablement, Operations, and Strategy, or similar role • Experience in building training programs and supporting sales organizations • Experience in learning management systems and sales tools • Strong project management and stakeholder management skills • Strong communication skills for effective verbal and written communication • Experience in change management, enablement methodologies, and tools • Strong experience in stakeholder management, leading projects end-to-end, and hosting calls • Collaborative - Nothing we do is done in isolation. Your success depends on your ability to work with a team and cross-functionally. • Proactive - Understand our shared mission, and be willing to put in the work required to drive us to that goal. • Organized - The nature of this role requires that you understand multiple priorities and the timelines associated with each, and execute with operational efficiency being top of mind. • Meticulous - Toptal is a fast-paced environment, requiring outstanding attention to detail and an understanding of key priorities and initiatives. • Coachable - This role requires the ability to synthesize feedback and put it into action. • Executive Communicator - In our fully remote organization, strong communication is imperative. Excellent communication in all forms across a wide variety of personality types, roles, and geographies is paramount to success. • Trusted Business Partner - You must be relationship-driven. • Innovator - This role favors those experienced in successfully launching externally facing materials to sales teams. • Fun - You don’t take yourself too seriously, and you have a sense of humor. • Outstanding written and verbal communication skills. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.

🏖️ Benefícios

• Participation in a 401(k) retirement plan • Medical, dental, and vision health insurance plans • Basic life insurance coverage • Short-term and long-term disability coverage • Access to flexible spending, dependent care, and health savings accounts • Access to telehealth virtual doctors • Employee assistance program • Flexible paid time off