Senior Product Manager – Identity & Eligibility

🕒 Abril 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $145.000 - $155.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

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Transcarent

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2020

⚕️ Seguro de Saúde

🤖 Inteligência Artificial

💰 $200.000.000 Series C em 2022-01

Healthcare Insurance • Health • Artificial Intelligence

A Transcarent é uma empresa de experiências de saúde que facilita o acesso a cuidados de saúde de alta qualidade e acessíveis que todos e suas famílias merecem - onde e quando desejarem, de acordo com suas condições. A Transcarent coloca os consumidores de saúde de volta no controle ao conectá-los diretamente a um ecossistema integrado de provedores e soluções de saúde de alto valor, fornecendo informações transparentes e oferecendo orientação confiável - em apenas 60 segundos, 24 horas por dia, 7 dias por semana, 365 dias por ano, na palma da mão, muitas vezes sem custo para os Membros e com menor custo para seus empregadores. A Transcarent assume a responsabilidade pelos resultados - oferecendo modelos de precificação com risco e relatórios de impacto transparentes para alinhar incentivos em direção a uma experiência visivelmente melhor, melhor saúde e custos mais baixos.

Descrição

• Own the end-to-end product roadmap for identity, authentication, and eligibility - from how members enroll and verify themselves to how benefits and access rules are managed across client configurations • Define and simplify the data models that represent member eligibility, benefits coverage, and account relationships across our internal platform • Partner with engineering and data teams to build reliable, real-time eligibility determination that powers our Member-facing care experiences • Balance the need for simplifying access patterns for users while maintaining critical security goals for the business • Build internal tooling that enables client success, ops, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration • Define clear reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them • Track key metrics across enrollment funnels, eligibility match rates, and access failures • Design forward-looking access, authentication, and consent patterns that balance strong security controls with low-friction, trustworthy Member experiences across web, mobile, and live care channels • Define identity and access patterns for non-human agents including delegated access, least-privilege scopes, and full auditability of actions taken on Member data • Partner with AI, security, and clinical teams to ensure AI-powered and automated experiences can safely interact with sensitive health data while honoring Member consent, regulatory requirements, and our internal risk standards.

🎯 Requisitos

• 5+ years of product management experience, with meaningful time spent on platform, identity, data, or infrastructure products • Deep familiarity with identity and access management concepts including SSO, OAuth, member matching, eligibility file management, benefit file processing and how these concepts relate to one another • Strong data fluency - you're comfortable with platform and identity concepts, can define and instrument metrics, and use data to prioritize and validate decisions • Experience working in healthcare or benefits with an understanding of the foundational concepts of exchanging and storing Member information • Excellent cross-functional collaborator who can translate technical complexity for clinical or client-facing stakeholders and vice versa • Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them • Humble attitudes and a penchant for solving hard problems • Experience in startup environments is a plus!

🏖️ Benefícios

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits