Spanish-Speaking Call Center Representative

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🕒 Setembro 21, 2025

🏈 Alabama – Remoto

🏈 Alabama – Remote

💵 $12 / hora

⏰ Tempo Integral

🟢 Júnior

📞 Representante de Call Center

🚫👨‍🎓 Sem graduação necessária

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Tribeca Pediatrics

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1994

⚕️ Seguro de Saúde

Healthcare Insurance

A Tribeca Pediatrics é um provedor de cuidados pediátricos com mais de 50 consultórios localizados em Nova York, Nova Jersey, Westchester e Long Island. Especializa-se em oferecer cuidados pediátricos de alta qualidade, incluindo consultas de rotina, calendários de vacinação, e suporte à saúde mental e de adolescentes. A prática emprega uma equipe de pediatras e enfermeiros altamente experientes e aceita a maioria dos seguros importantes e Medicaid Gerenciado. A Tribeca Pediatrics também oferece orientação médica 24/7, agendamento online conveniente, consultas no mesmo dia para pacientes doentes e visitas virtuais, além de realizar sessões informativas para pacientes potenciais. Fundada em 1994, no Lower Manhattan, a empresa se concentra em criar ambientes confortáveis para crianças sob os cuidados de profissionais médicos dedicados.

Descrição

• Provide a high level of customer service to patients and parents • Assist with scheduling appointments across multiple offices • Provide information on policies and the practice • Respond to cases at a busy primary care pediatric office with multiple locations • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians • Register and guide new patients • Answer general questions about the practice and offices • Transfer calls to the correct individuals/departments • Adhere to HIPAA regulations and policies • Handle high volume of calls and emails while working remotely • Use company-provided equipment and complete training

🎯 Requisitos

• Must be located in Alabama • Ability to speak Spanish (Do you speak Spanish fluently? Yes/No) • 1+ Years of customer service experience/ call center experience • Excellent communication and problem solving skills • Strong computer skills • A strong internet connection for the ability to work remotely, uninterrupted • Quiet home/workspace where you can perform tasks uninterrupted • Ability to handle a fast-paced environment • Ability to self manage • Must live in Alabama • Ability to adhere to HIPAA regulations and policies • Manual dexterity for computer keyboard; ability to talk, hear, and see as needed for role

🏖️ Benefícios

• After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan) • Accrue up to 16 days of PTO/ year with the ability to roll over unused days • Fully paid Gym Membership to select gyms in NYC and NJ • Additional medical coverage buy up available through Aflac • Exclusive access to preferred pricing for Pet Insurance • Company provides equipment (computer, monitor, headset) and training