National Accounts Specialist

🕒 4 dias atrás

🐊 Florida, North Carolina, +1 estados a mais – Remoto

🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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TriMark USA

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1998

🍽️ Alimentos e Bebidas

🤝 B2B

🏨 Hospitalidade

Food & Beverage • B2B • Hospitality

TriMark USA é o principal fornecedor de soluções personalizadas para cozinhas comerciais na América do Norte, especializado em equipamentos para serviços de alimentação, utensílios, talheres, design e serviços. A empresa oferece soluções completas, incluindo design e construção, aquisição de produtos, gerenciamento de projetos, aluguel de equipamentos, programas químicos e serviço pós-venda, com foco em um serviço de excelência, executado localmente e apoiado pelo poder de compra nacional. A TriMark atende restaurantes e outras operações comerciais de serviços de alimentação, posicionando-se como um parceiro B2B para empresas que realizam projetos de serviços de alimentação de diversos tamanhos e complexidades.

Descrição

• Report to the Sales Director • Provide specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts • Respond to customer inquiries and requests • Collaborate with internal and external stakeholders on national account activities • Generate accurate quotes, review vendor quotes, and assist with negotiating discounts when applicable • Assist with timely and accurate order entry while following customer requirements and deadlines • Coordinate logistics for shipments, deliveries, and equipment installations with vendors, carriers, installers, and customers • Use third-party facility management software to track and manage orders, shipments, and installations • Address and resolve customer equipment issues, escalating complex issues as needed • Provide prompt and professional customer support • Maintain and analyze data related to quotes, orders, and installations • Identify trends, discrepancies, and improvement opportunities • Prepare regular reports and updates for coordinators and management

🎯 Requisitos

• High School Diploma, or equivalent military or practical experience • 2–4 years of experience in the foodservice, hospitality, or restaurant industry • Exposure to national accounts coordination or a similar role • CFSP Test completion within the first 3 years of employment; CFSP Certification preferred • Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities • Proficiency in Microsoft Outlook, Excel, and Word • Ability to learn and use database and quoting software • Understanding of foodservice equipment, industry standards, and best practices • Strong organizational, analytical, problem-solving, verbal communication, and written communication skills • Ability to work collaboratively with coordinators, sales representatives, and cross-functional teams • Ability to successfully pass a background check after offer acceptance

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Tuition reimbursement • Pet insurance • Legal insurance • 401k • Community Service Day • Spotlight Awards • CFSP Prep Certification Program