
1001 - 5000 funcionários
Fundada em 2000
🏥 Saúde
📣 Marketing
🛡️ Seguros
💰 $60.000.000 Post-IPO Equity em 2020-11
Healthcare • Marketing • Insurance
A Trupanion é uma provedora líder de seguro para animais de estimação, oferecendo cobertura abrangente para cães e gatos. Com mais de 25 anos no setor, a Trupanion oferece planos de pagamento ilimitados e pagamento em tempo real na finalização através de seu sistema VetDirect Pay™, garantindo que os animais recebam cuidados imediatos sem estresse financeiro para os proprietários. Confiada por mais de um milhão de cuidadores de animais e veterinários, a Trupanion é conhecida por sua cobertura extensa que inclui condições hereditárias, odontologia avançada, alergias, entre outros. A empresa enfatiza a facilidade de uso com uma linha de atendimento ao cliente disponível 24/7 e um compromisso de ajudar os animais de estimação em todas as fases da vida.
🕒 4 dias atrás
🗣️🇺🇸🇬🇧 Inglês obrigatório
🗣️🇫🇷 Francês obrigatório
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

1001 - 5000 funcionários
Fundada em 2000
🏥 Saúde
📣 Marketing
🛡️ Seguros
💰 $60.000.000 Post-IPO Equity em 2020-11
Healthcare • Marketing • Insurance
A Trupanion é uma provedora líder de seguro para animais de estimação, oferecendo cobertura abrangente para cães e gatos. Com mais de 25 anos no setor, a Trupanion oferece planos de pagamento ilimitados e pagamento em tempo real na finalização através de seu sistema VetDirect Pay™, garantindo que os animais recebam cuidados imediatos sem estresse financeiro para os proprietários. Confiada por mais de um milhão de cuidadores de animais e veterinários, a Trupanion é conhecida por sua cobertura extensa que inclui condições hereditárias, odontologia avançada, alergias, entre outros. A empresa enfatiza a facilidade de uso com uma linha de atendimento ao cliente disponível 24/7 e um compromisso de ajudar os animais de estimação em todas as fases da vida.
• Respond to prospective members interested in pet insurance policies • Use a consultative approach to understand each member’s unique needs and tailor insurance solutions accordingly • Present the value of Trupanion’s pet insurance policies, emphasizing benefits rather than price • Maintain control of calls and guide conversations toward enrollment • Provide detailed information about policies and coverage options • Address members’ questions and objections • Accurately enroll pets in insurance policies and document the required information • Serve as the primary point of contact for current members • Respond to policy inquiries, provide guidance, and ensure member satisfaction • Process cancellation requests and understand members’ concerns • Explore alternative solutions and strive to retain members • Communicate with members by phone and email, adapting communication style to their preferences
• At least two years of experience in a sales and/or customer service role • Previous experience in a bilingual sales or customer service role • An active AMF-approved Level 1 Damage Insurance or Level 1 Personal Lines Damage Insurance licence • Licensed to sell insurance in Quebec and in the province where you currently reside • Fluency in English and French, with the ability to switch easily between languages • Excellent oral and written communication skills in English and French • Ability to adapt to members’ diverse needs and preferences • Goal-oriented mindset focused on meeting and exceeding sales targets • Ability to adapt to changing situations and develop innovative solutions • Active listening skills and the ability to explain solutions in different ways • Ability to manage relationships with empathy and compassion • Self-awareness and the ability to adapt to stressful situations or challenging circumstances • Availability Monday through Friday from 11:00 a.m. to 8:00 p.m. ET for at least the first 12 weeks of training • Availability for shifts that may start as early as 8:30 a.m. ET after training • Weekend availability
• Employer-paid extended health coverage for you and your family • Trupanion partners with Wealthsimple to manage your RRSP, pension, and other savings plans • Four weeks of paid vacation and 11 personal days • Five weeks of paid sabbatical leave after five years of employment • Employer-paid medical insurance for one pet (cat or dog) • Paid time off to volunteer with nonprofit organizations • Open, friendly, and fun pet-friendly work environment • Monthly bonuses based on individual performance • Restricted stock units vesting over four years • Flexible work schedule • Reasonable accommodations are available to participate in the application or interview process, perform the essential functions of the job, and access other benefits and privileges of employment
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