Systems Integration Engineer

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Trustly

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

💳 Fintech

💸 Finanças

🛍️ Comércio Eletrônico

Fintech • Finance • eCommerce

A Trustly é líder em soluções de Open Banking, oferecendo um portfólio coeso de produtos financeiros e de pagamentos projetados para modernizar os pagamentos, reduzir custos e mitigar riscos. A empresa foca em disponibilizar pagamentos seguros e de baixo custo e serviços financeiros sem fricção por meio de conectividade líder no setor, oferecendo serviços como payouts instantâneos, onboarding de clientes, avaliação de risco e verificação de conta em tempo real. A Trustly atende a diversos setores, incluindo billers (empresas de cobrança), e-commerce, serviços financeiros e gaming, aproveitando dados financeiros de alta qualidade validados por bancos para aprimorar a experiência do usuário. Suas soluções são adaptadas às necessidades de grandes empresas (enterprise), com o objetivo de aumentar as taxas de aprovação, minimizar os custos de processamento e prevenir o risco de fraude.

Descrição

• Be a point of escalation for the Merchant Services team on internal technology and third party processing partner issues. • Work with Dev/Product Support to resolve escalated issues from the Operations and Integrations teams. • Be a liaison between Dev/Product and Merchant Services teams. • Be a Subject Matter Expert (SME) in existing and new Trustly technology for all Trustly teams. • Share Subject Matter Expert (SME) knowledge on multiple channels: a ticketing system, public forums, online chat, social networks, client calls, and more. • Work on Account Configuration and Operational tasks to support the Integrations team. • Be part of a 24/7 service in support of the Merchant Services team. • Create and maintain documentation.

🎯 Requisitos

• Excellent English skills (written and verbal). • The candidate must be able to develop simple solutions using Java or C#, JavaScript, HTML, and database queries. • Knowledge of how to do RESTful API calls. • Ability to debug and investigate issues raised by merchants and Trustly's teams. • Ability to quality assures the new features delivered provided by Product will suffice Merchant's needs. • Experience in merchant operations, technical customer support role, or Software QA role. • Knowledge of AWS Cloud Computing, Salesforce Service Cloud, and Database queries. • Plus: • Previous knowledge of mobile platforms. • Previous experience in cloud software development. • Previous knowledge of payments services.

🏖️ Benefícios

• Bradesco health and dental plan, for you and your dependents, with no co-payment cost; • Life insurance with differentiated coverage; • Meal voucher and supermarket voucher; • Home Office Allowance; • Wellhub - Platform that gives access to spaces for physical activities and online classes; • Trustly Club - Discount at educational institutions and partner stores; • Monthly happy hours; • English Program - Online group classes with a private teacher; • Extended maternity and paternity leave; • Birthday Off; • Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil; • Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!; • Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!