
1001 - 5000 funcionários
💼 Consultoria
📣 Marketing
🤖 Inteligência Artificial
Consulting • Marketing • Artificial Intelligence
TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.
🕒 Abril 1
🤠 Texas – Remoto
💵 $140.000 - $160.000 / ano
⏰ Tempo Integral
🟡 Pleno
🟠 Sênior
🖥 Engenheiro de Software
🦅 Patrocina Visto H1B
👻 Score fantasma 35%
🗣️🇺🇸🇬🇧 Inglês obrigatório
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

1001 - 5000 funcionários
💼 Consultoria
📣 Marketing
🤖 Inteligência Artificial
Consulting • Marketing • Artificial Intelligence
TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.
• Develop and enhance conversational chatbot solutions using Cognigy and NICE Proactive AI Agent for client implementation projects • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript • Code and test projects • Deliver high-quality software on time • Attend meetings and training as required • Perform system analysis and project management duties for successful project completion • Develop customer-facing solution pitches, value propositions, and demo experiences • Determine objectives and approaches to engagements • Mitigate and resolve code errors for development and future concepts • Develop, test, and deliver the NICE Cognigy software platform • Implement NICE Proactive AI Agent, Omilia, and Cognigy software • Develop NICE Proactive AI products and features • Conduct unit testing and code reviews • Resolve defects during the QA cycle • Support the production environment • Assist other developers in a team environment
• 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Model (LLM)-based or Generative AI solutions • 3 or more years of software development experience, including design, custom development, and testing of real-time systems • 5+ years of JavaScript experience • Experience with JavaScript, Python, and Java • Experience with DialogFlow, Kore.ai, Cognigy, Amazon Lex, or Omilia • Hands-on experience creating modern chatbots and AI Virtual Agents/Agent Assist • Contact Center as a Service (CCaaS), NICE CXone, and CXone Studio experience is nice to have • Team player with ability to mentor team members • Desire to work in a fast-paced environment
• Annual incentive program • Medical, dental, and vision benefits • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) • Wellness time off
Candidatar-se🕒 Abril 1
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🇺🇸 Estados Unidos – Remoto (EUA)
💰 Private Equity Round em 2018-01
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