Conversational AI Chat Bot Developer

🕒 Abril 1

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $140.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🖥 Engenheiro de Software

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TTEC Digital

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤖 Inteligência Artificial

🤝 B2B

Artificial Intelligence • B2B • Customer Experience

TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.

Descrição

• Developing and enhancing conversational chat bot solutions in relation to NICE Proactive AI Agent for client implementation projects. • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript. • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Perform system analysis and project management duties for the successful completion of a project. • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences. • Exercises wide latitude in determining objectives and approaches to engagements. • Mitigating and resolving code errors for development and future concepts.

🎯 Requisitos

• 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions. • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems. • 5+ years JavaScript experience. • Experience with products such as DialogFlow, Core.ai, Cognigy, Amazon Lex or Omilia. • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have • Team Player and the ability to mentor team members • Desire to work in a fast-paced environment.

🏖️ Benefícios

• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.