Partner Development Director

🕒 Janeiro 20

🌵 Arizona, Colorado, +17 estados a mais – Remoto

🌵 Arizona – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $180.000 - $200.000 / ano

⏰ Tempo Integral

🔴 Especialista

🤝 Parceiro de Cliente

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TTEC Digital

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

Consulting • Marketing • Artificial Intelligence

TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.

Descrição

• Develop and execute partner strategies aligned to TTEC Digital’s growth priorities, balancing long-term vision with near-term execution. • Collaborate with Sales and Practice Leaders to co-develop GTM motions, account-based engagement plans, and solution roadmaps. • Own the tactical execution of partner GTM initiatives — including building joint account plans, tracking partner pipeline, coordinating events/workshops, and ensuring follow-through on partner commitments. • Define clear measures of success for each partner engagement and joint customer initiative, utilizing data to analyze performance, predict outcomes, and evolve the partnership. • Establish and align on shared priorities with partners, including joint initiatives, co-investment, and strategies for unified migrations and CX modernization. • Drive the lifecycle of joint offerings with partners: business case, planning and governance, solution differentiation, business value articulation, and business modeling. • Identify new areas of growth and influence within partnerships, from emerging technologies (AI/GenAI, data/analytics) to new industry plays. • Deliver on pipeline and/or revenue outcomes tied to partner-driven initiatives. • Maintain partner health through tiering, certifications, scorecards, and executive alignment, ensuring compliance and visibility across the ecosystem.

🎯 Requisitos

• Deep understanding of cloud ecosystems, SaaS platforms, and/or CX/CCaaS markets. • Demonstrated ability to be both strategic and hands-on, from shaping long-term partner strategies to executing joint campaigns, workshops, and account plans. • Proven success in building joint GTM strategies that drive measurable pipeline and revenue. • Strong analytical skills with experience defining KPIs and using data to manage and optimize partnerships. • Excellent executive presence with the ability to influence stakeholders at all levels. • Strong collaboration skills across sales, marketing, and technical teams.

🏖️ Benefícios

• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.