Associate Director, CRM Software Engineering - Patient Access

🔥 21 horas atrás

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UBC

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

🏥 Saúde

💼 Consultoria

🧬 Biotecnologia

Healthcare • Consulting • Biotechnology

A UBC é uma empresa dedicada a melhorar os resultados dos pacientes, conectando terapias especializadas aos pacientes que delas necessitam. Eles oferecem soluções modernas e personalizadas, focando em acesso, segurança e geração de evidências para produtos biofarmacêuticos. A UBC é especializada em desenvolvimento de evidências, gestão de riscos e acesso do paciente, utilizando dados do mundo real e tecnologias inovadoras para otimizar a jornada de saúde e garantir o uso eficaz de medicamentos.

Descrição

• Develop and plan all CRM platform implementations, as it applies to all phases of the software development lifecycle. • Leadership role in the technical design and implementation of CRM platform solutions. • Participate in all aspects of the System Development Life Cycle (SDLC). • Works with all UBC technology units and affiliates as appropriate, in the design and implementation of technical solutions and capabilities. • Participate in the design of UBC’s infrastructure and software development environments. • At times, may be required to participate in the support of UBC’s infrastructure, including troubleshooting and upgrades. • Develops and maintains a “team based” software development environment. • Recommends and implements tools associated with team-based software development. • Participates in the demonstration of technical capabilities to UBC technical, operations, and client stakeholders as needed. • Develop and measures application development practices. • Responsible for resource management across all platform development resources. • This is an internal technical-facing role to ensure the delivery of software solutions to meet and exceed client requirements. • Stakeholder Management: The capacity to translate complex business goals into actionable system architecture. • Change Management: Guiding smooth user adoption and continuous improvement to ensure teams use the system. • Supervisory Responsibility: Software Development Managers, Software Architects, Software Development Engineers, Software Development Engineers in Test.

🎯 Requisitos

• BS degree in Computer Science, Information Systems, or related fields, or an equivalent combination of education & experience. • Minimum of 10 years of software development oversight working in a technical environment & a minimum of 3 years of people leadership experience. • Dynamics 365 Mastery: Deep knowledge of working with Customer Engagement (CE) modules, specifically D365 Sales, Customer Service, and Marketing. • Integration Capabilities: Understanding of how to bridge Dynamics 365 with third-party software, legacy systems, and Microsoft Azure cloud services. • 3 years of experience with Power Platform & Dataverse: Proficiency in building custom apps, automated workflows, and virtual agents using Power Apps, Power Automate, and Microsoft Dataverse. • Demonstrates an innovation mindset by continuously seeking better ways to solve problems, differentiate solutions, and apply the most effective technologies. • Must have a working knowledge of software architecture and design patterns. • 5+ years’ experience working in the Microsoft Azure Cloud. • Must be detail-oriented and able to take a job to a successful conclusion. • Must have excellent interpersonal, verbal, and written skills and be able to perform multiple tasks. • Ability to effectively communicate with both technical and non-technical individuals. • Must be flexible with work hours. • In-depth knowledge and hands-on experience with all phases of an SDLC. • Excellent application documentation skills. • Solid understanding of Agile software development principles. • Extensive working knowledge of the Microsoft .NET stack, including but not limited to Microsoft Visual Studio, TFS/Azure DevOps, Visual Basic or C#, Web-Based Development Frameworks (such as ASP.NET, WebForms, MVC, Angular, Node.js) and Web Services/API development. • Extensive working knowledge with Relational Database Management Systems, especially Microsoft SQL Server or Oracle.

🏖️ Benefícios

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement (after 90 days of employment) • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability (after 90 days of employment) • Long-term disability • Life insurance • Discount programs