Senior Manager, Client Experience – Integrated Marketing

🕒 Março 5

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Unlock Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

⚕️ Seguro de Saúde

☁️ SaaS

Healthcare Insurance • Marketing • SaaS

A Unlock Health é uma agência completa dedicada a impulsionar o crescimento sustentável para organizações de saúde. Ao integrar marketing, tecnologia e estratégia de receita, a Unlock Health ajuda a conectar consumidores com o cuidado, melhorando vidas e apoiando organizações de saúde em seus objetivos de crescimento. A empresa é especializada em consultoria de cuidados gerenciados, estratégia e planejamento de mídia e publicidade, marketing digital e consultoria de marca. A Unlock Health é reconhecida por sua abordagem criativa e orientada por dados, oferecendo análises avançadas e uma plataforma tecnológica para guiar iniciativas de marketing em saúde e otimizar estratégias de pagadores. A agência construiu parcerias com sistemas de saúde líderes, provedores de saúde comportamental e organizações de cuidados especializados, recebendo elogios como o prêmio Modern Healthcare Best in Business para Marketing e Relações Públicas.

Descrição

• Manage client relationships by supporting the day-to-day activities of multiple accounts • Leads projects to completion while adhering to best practices and cross functional solutions • Utilizes experience and skills to engage in client interactions, strategic planning, account growth strategies and ensuring team’s adherence to best practices and performance standards • Collaborate with project management team to develop and drive timelines, ensuring internal teams hit all defined milestones • Develop fluency to represent Unlock capabilities and services, and how to apply them to client’s needs • Collaborate with internal teams to develop and execute marketing campaigns, digital strategies and other initiatives to support client objectives • Manage clients’ budget and work with senior team members to understand revenue goals and forecasting • Manage client health dashboard and identify potential issues or barriers that may be putting work or client relationships at risk • Oversees the growth and development of a junior account team member • Maintain a basic understanding of industry trends, competitive landscape and regulatory requirements that impact client business

🎯 Requisitos

• Bachelor’s degree in business, marketing, or related field • 5+ years’ experience in account management, client services or related field • Website (specifically WordPress) & SEO/SEM campaign management experience • Healthcare and/or Behavorial Health industry experience a plus • Strong client presentation & interpersonal team skills • Excellent communication, interpersonal, and problem-solving skills • Demonstrated ability to deliver results and exceed expectations.

🏖️ Benefícios

• Competitive Salary • Health, Dental and Vision benefit packages to fit all types of lifestyles • Life, Short- and Long-Term Disability Insurance paid 100% by the company • FSA / HSA Options • 401(K) with a generous company match program • Flexible Paid Time Off (aka- unlimited) • Paid Parental Leave • Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice) • Employee Referral Program