Senior Software Engineer – Site Reliability

🕒 Março 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $166.900 - $230.900 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Upstart

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🚘 Automotivo

💼 Consultoria

🏥 Saúde

Automotive • Consulting • Healthcare

A Upstart é um dos principais marketplaces de empréstimos com IA, em parceria com bancos e cooperativas de crédito para expandir o acesso a crédito acessível. Ao nos tornarmos uma empresa de capital aberto, estamos agora prontos para alavancar nossa expertise no domínio e revolucionar todos os aspectos da concessão de empréstimos e avaliação de risco de crédito. Recentemente ampliamos nossas ofertas para incluir refinanciamento de automóveis e planejamos atuar em mais verticais à medida que o negócio cresce. Ao utilizar o marketplace de IA da Upstart, bancos e cooperativas de crédito que utilizam a Upstart podem ter taxas de aprovação mais altas e taxas de perda mais baixas, enquanto simultaneamente oferecem a experiência de empréstimo excepcional e digital-first que seus clientes exigem. O marketplace patenteado da Upstart é o primeiro a receber uma carta de não ação do Bureau de Proteção Financeira ao Consumidor relacionada a empréstimos justos. A Upstart não só apoia uma grande força de trabalho remota, mas também possui escritórios em San Mateo, CA; Columbus, OH; e Austin, TX. A maior parte dos que se juntam à Upstart o fazem porque se identificam com nossa missão de permitir acesso a crédito sem esforço baseado no risco real. Se você se sente energizado pelo impacto que pode causar na Upstart, adoraríamos ouvir de você!

Descrição

• Set technical direction for the applicant funnel • Define and drive the architecture of the end-to-end "Got Rate → Funded Loan" journey • Identify and resolve systemic bottlenecks impacting conversion, latency, and reliability • Lead large, cross-team initiatives • Own ambiguous, high-impact efforts that span Growth, Verifications Platform, Risk/Decisioning, and Lending Partners • Align multiple teams around cohesive technical strategies and execution plans • Evolve platform architecture • Drive decomposition of tightly coupled systems into scalable, reusable services and APIs • Enable cross-product reuse across unsecured lending while maintaining system integrity • Translate complex business problems into systems • Balance product velocity, risk constraints, compliance requirements, and long-term maintainability • Partner deeply with product, risk, compliance, and operations to deliver measurable business outcomes • Drive experimentation and intelligent automation • Elevate experimentation frameworks and data-driven iteration across the funnel • Identify and lead opportunities for AI-driven experiences (e.g., adaptive flows, conversational interfaces, automation) • Raise the engineering bar • Establish best practices in system design, observability, testing, and operational excellence • Mentor senior and staff engineers and influence engineering culture across the organization • Operate as a force multiplier • Provide technical leadership beyond the team, influencing architecture and strategy across Personal Loans and adjacent domains • Proactively identify long-term risks and opportunities, and drive alignment with leadership

🎯 Requisitos

• 10+ years of professional software engineering experience, with a strong track record of building and scaling consumer-facing systems • Proven experience operating at a Staff or Principal level, leading large, ambiguous, cross-functional initiatives • Deep expertise in distributed systems, service-oriented architectures, and system design at scale • Demonstrated experience decomposing or modernizing tightly coupled systems into modular components/services with clear interfaces, while maintaining reliability and continuity. • Experience with experiment-driven development (instrumentation, A/B testing, analysis/iteration) and translating product goals into technical execution. • Excellent written and verbal communication skills, able to explain complex technical topics to non-technical stakeholders • Track record of successfully mentoring and developing other engineers around you while seeking out and appreciating constructive feedback • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent experience)

🏖️ Benefícios

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose • Health Savings Account contributions from Upstart for eligible plans • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage • Paid time off, sick and safe time, and company holidays • Paid family and parental leave to support caregiving and major life moments • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).