Director, Specialty Pharmacy Fulfillment Operations

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Logo of US Claro

US Claro

201 - 500 funcionários

Fundada em 1990

📡 Telecomunicações

🛍️ Comércio Eletrônico

👥 B2C

Telecommunications • eCommerce • B2C

A Claro é uma empresa de telecomunicações operando na Argentina que oferece planos móveis, internet residencial (fibra ótica), serviços pré-pagos, roaming e serviços de conteúdo digital como streaming e música. Também opera uma loja de varejo online e física vendendo celulares, acessórios e dispositivos inteligentes, e oferece serviços de pagamento digital/carteira digital (Claro Pay) e gerenciamento de contas através do Mi Claro.

Descrição

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies • Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows • Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations • Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings • Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience • Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience • Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders • Assist in the creation and reporting of ongoing Quality Improvement Projects • Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience • Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations

🎯 Requisitos

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license required • Current resident Pharmacist license with current, unrestricted license; must continually maintain education credits to maintain active licensure • Minimum of five years as a licensed pharmacist preferred • 4 – 5 years’ experience in specialty pharmacy preferred • Previous supervisory experience preferred • Managed care and/or PBM experience preferred • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees

🏖️ Benefícios

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!

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