Billing Team Leader

🕒 Junho 9

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $21 - $35 / hora

⏰ Tempo Integral

🟠 Sênior

📊 Especialista em Faturamento

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US Anesthesia Partners

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2012

⚕️ Seguro de Saúde

💊 Farmacêutico

🔬 Ciência

Healthcare Insurance • Pharmaceuticals • Science

US Anesthesia Partners é um provedor líder em serviços completos de anestesia, dedicado a oferecer cuidado excepcional ao paciente e excelência operacional. Fundada por uma equipe de anestesiologistas inovadores, a USAP se especializa em várias áreas da anestesiologia, incluindo cuidados cardiovasculares, obstetrícia e pediatria. Com uma rede de milhares de clínicos e centenas de parceiros de instalações em todo o país, eles atendem mais de dois milhões de pacientes anualmente, com o objetivo de redefinir os padrões de qualidade nos serviços de anestesia.

Descrição

• Provides day-to-day guidance, mentoring, and support to the RCM department. • Assists the team in resolving complex claim issues and member escalations, identifies trends, and ensures timely and effective resolutions. • Recommends and coordinates training opportunities to enhance RCM member skills and knowledge. • Identifies process improvement opportunities and participates in operational initiatives. • Collaborates with internal and external stakeholders to resolve complex issues and improve overall credit/refund performance. • Establishes effective communication channels to ensure alignment between departments. • Actively works and monitors the escalation queue to ensure timely resolution of tasks. • Analyzes escalation trends and provides real-time and scheduled feedback to team members. • Delivers targeted training and coaching to enhance team members’ understanding of escalation scenarios and best practices. • Serves as the primary point of contact for complex or sensitive escalation cases. • Creates and processes the weekly refund check utility file in accordance with established timelines and quality standards. • Assists with all refund reports and projects as needed. • Helps onboard and mentor new team members, reinforcing departmental policies and procedures. • Provides backup coverage and support to the supervisor or manager when needed. • All other duties or projects as assigned.

🎯 Requisitos

• Bachelor's degree in a related field preferred. • 2+ years of experience in a lead or supervisory role with a proven track record of team development and mentoring. • 3+ years of experience in revenue cycle management, specifically in collections and/or denial management. • Strong understanding of healthcare billing principles, insurance claims processing, and reimbursement methodologies. • Analytical mindset with the ability to interpret data and generate meaningful insights. • Strong problem solving and decision-making abilities. • Exceptional communication and interpersonal skills.

🏖️ Benefícios

• Eligible for a quarterly bonus