Inside Account Executive

🕒 Julho 20

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $55.000 - $60.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

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Valet Living

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

📦 Logística

🏥 Saúde

🏨 Hospitalidade

💰 $265.000 Seed Round em 2018-02

Logistics • Healthcare • Hospitality

A Valet Living é uma provedora de serviços de conveniência de destaque, voltada para aprimorar a experiência de moradia em comunidades multifamiliares. Ela oferece uma variedade de serviços, incluindo coleta de lixo na porta e gestão de parques para animais de estimação, que aumentam os valores das propriedades e oferecem suporte tanto para gestores imobiliários quanto para os residentes. Seu objetivo é estabelecer o padrão para a vida residencial ao oferecer conveniência e serviço de qualidade para as comunidades.

Descrição

• Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals. • Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio. • Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts. • Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence. • Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs. • Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded. • Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance.

🎯 Requisitos

• Minimum 1-2 years in a B2B sales or account management role, ideally managing a high-volume client portfolio. • A true relationship builder who thrives on providing an exceptional client experience and ensuring satisfaction. • Excellent verbal and written communication skills with the ability to influence and problem-solve effectively. • Exceptional time management skills and the ability to prioritize in a fast-paced environment. • Proven ability to work cross-functionally with sales and operations teams to solve problems and meet client needs. • Salesforce experience preferred; proficient in Microsoft Office Suite. • Multifamily or service industry experience is a plus. • Bachelor’s degree in Business, Communications, Marketing, or a related field preferred.

🏖️ Benefícios

• Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts • No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays. • 401k with company match, life and disability insurance, AD&D, and business travel coverage • Tuition reimbursement up to $5,250 per year and access to our online education center • Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs