Field Service Specialist

🕒 Julho 10

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Vantive

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

A Vantive é uma empresa de terapia de órgãos vitais com a missão de prolongar vidas e expandir possibilidades para pacientes e equipes de saúde em todo o mundo. Há 70 anos, nossa equipe tem impulsionado inovações significativas no cuidado renal. Hoje, as pessoas, soluções e serviços da Vantive oferecem mais de 1 milhão de interações diárias aos pacientes ao redor do mundo. À medida que construímos sobre nosso legado, estamos focados em elevar a experiência da diálise através de soluções digitais e serviços avançados, ao mesmo tempo em que olhamos além do cuidado renal, investindo na transformação das terapias de órgãos vitais. Nosso objetivo é fornecer terapias que se encaixem mais facilmente na prática dos provedores e na vida dos pacientes. Maior flexibilidade e eficiência na administração de terapias para equipes de saúde, e vidas mais longas e plenas para os pacientes — é isso que a Vantive aspira a oferecer.

Descrição

• Manage an assigned territory and travel to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices • Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment • Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions • Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently • Maintain accurate documentation of service activities, maintenance records, and inventory transactions • Provide training and guidance to customer personnel on equipment operation and maintenance procedures • Communicate effectively with customers regarding service status, arrival times, and issue resolution • Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues • Mentor and support other service technicians; contribute to departmental meetings and training events

🎯 Requisitos

• Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices • Demonstrated ability to work independently to effectively manage assigned territory • Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers • Excellent verbal and written communication skills required • Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint) • Able to work in healthcare environments while adhering to PPE protocols • Ability to travel 50-75%, including overnight stays • Valid driver’s license required • Demonstrates alignment with Vantive’s cultural values: Care, Own it, Trust, and Innovate • Associate’s degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field OR associate’s degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience or Biomedical Engineering Technology (BMET) certification with 3+ years of experience or completion of a U.S. military electrical or electrical biomedical equipment technology program

🏖️ Benefícios

• medical, dental and vision coverage that start on day one • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance • Aon Pooled Employer Plan (“Aon PEP”) • 401(k) retirement savings plan • Flexible Spending Accounts • educational assistance programs • paid holidays • paid time off ranging from 20 to 35 days based on length of service • family and medical leaves of absence • paid parental leave • commuting benefits • Employee Discount Program • Employee Assistance Program (EAP) • childcare benefits