Success Engineer

🕒 Março 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $102.200 - $170.300 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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Veeam Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

☁️ SaaS

🔒 Cibersegurança

🏢 Corporativo

💰 $500.000.000 Private Equity Round em 2019-01

SaaS • Cybersecurity • Enterprise

A Veeam Software é líder global em resiliência e proteção de dados, oferecendo software de proteção de dados autogerenciável para ambientes híbridos e multi-cloud. Sua Veeam Data Platform oferece soluções abrangentes para backup, recuperação e segurança de dados, com princípios de confiança zero e ferramentas impulsionadas por inteligência artificial para inteligência de dados. As ofertas da Veeam incluem serviços de backup e armazenamento seguros para plataformas como Microsoft 365, AWS e Google Cloud, suportando cargas de trabalho diversas, incluindo ambientes virtuais, físicos e SaaS. Com uma reputação de inovação e confiança do cliente, a Veeam atende a uma ampla gama de indústrias, garantindo resiliência de dados contra interrupções, como ataques de ransomware. Suas soluções permitem que as empresas alcancem liberdade de dados, armazenamento seguro e gestão eficiente, reforçando sua posição como um dos principais fornecedores de software de backup e recuperação empresarial em todo o mundo.

Descrição

• Serve as a technical overlay to CSEs and CSSs, providing specialized expertise when advanced product or domain depth is required. • Lead solution design reviews, customer readiness assessments, and risk or maturity modeling engagements across the Veeam Data Platform. • Engage directly with CIO and CISO stakeholders on resilience posture, risk exposure, and longterm data protection and modernization strategies. • Support security, cloud, and AIl- expansion motions in partnership with Sales and CSE teams, helping shape technical strategy and customer narratives. • Monitor telemetry, inspection signals, and maturity indicators (e.g., DRMM where applicable) to identify risk, optimization opportunities, and expansion signals. • Validate architectures and designs to derisk adoption and accelerate time to value. • Align tightly with Sales Engineering teams on required deliverables and engagement strategy, enabling Sales to remain focused on presales motions while Success Engineers support post sale depth and continuity. • Operate as a pooled specialist resource across Enterprise and Commercial Named accounts (generally $100K+ ARR), with coverage models aligned to demand and specialization. • Amplify Veeam’s technical authority in customer conversations by translating complex technical concepts into clear, outcome oriented guidance. • Success Engineers are not the primary owners of onboarding or renewals but provide targeted support where advanced technical involvement materially improves outcomes.

🎯 Requisitos

• 5+ years of experience in advanced technical or architecture roles (e.g., Security Engineer/Architect, Cloud Solution Architect, Platform Engineer, MLOps / ML Engineer). • Strong depth in at least one product area (Kasten, VDC, Vault, or VDP) or one domain area (Security, Cloud, AI), with the ability to collaborate across specialties. • Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree preferred. • Relevant industry certifications (e.g., CompTIA Security+, CISSP, cloud or platform certifications); VMCE preferred or willingness to complete posthire. • Demonstrated ability to engage senior technical and executive stakeholders (CIO/CISO) on risk, resilience, and strategic roadmaps. • Hands-on experience with solution design, proofs of concept, telemetry analysis, and maturity or risk modeling frameworks. • Strong communication, stakeholder management, and cross functional collaboration skills. • Comfort operating in an overlay model, balancing multiple accounts and priorities with impact.

🏖️ Benefícios

• Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on your first day • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time • AirVet: 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning