Senior Product Manager – Patient CRM

🕒 Fevereiro 4

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $120.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

🦅 Patrocina Visto H1B

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Veeva Systems

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

⚕️ Seguro de Saúde

💊 Farmacêutico

SaaS • Healthcare Insurance • Pharmaceuticals

A Veeva Systems Inc. é líder em software em nuvem para a indústria global de ciências da vida. Comprometida com a inovação, a excelência de produto e o sucesso do cliente, a Veeva atende a mais de 875 clientes, desde as maiores empresas farmacêuticas do mundo até biotechs emergentes. A Veeva tem sede na região da Baía de São Francisco, com escritórios no Canadá, Europa, Ásia e América Latina. A Veeva está crescendo para 10.000 colaboradores até 2025; visite a seção de Vagas para conferir as oportunidades abertas e lembre-se de que as comunicações com novos candidatos e candidatos em processo virão apenas de um endereço oficial @veeva.com.

Descrição

• Contribute to the Patient CRM Roadmap: Own the strategy and delivery of the features specific to patient recruitment, enrollment, and long-term engagement processes. • Collaborate Across Product Teams: Partner with the wider Vault CRM PM organization to incorporate patient-specific requirements into the core platform. You will ensure that core capabilities are optimized for the high-touch, high-security nature of patient services. • Industry Representation & Thought Leadership: Represent the product team at Patient Services and Hub-focused events. You will share our vision for the future of patient orchestration and gather market intelligence to inform our strategy. • Requirement Synthesis: Translate the complexities of patient journeys, including reimbursement, clinical trial support, and therapy adherence, into technical specifications. • AI & Intelligent Orchestration: Partner with the AI PM team to build agents that help patient case managers and support teams interact with patients more empathetically and efficiently. • Full Lifecycle Management: Work with UX, engineering, QA, and services teams to guide features from initial concept and design to global release and customer adoption.

🎯 Requisitos

• HealthTech Industry Expertise: Minimum of 5 years of experience in Patient Services, Hub Operations, Field Reimbursement, or Product Management for patient-specific software. You must have a deep understanding of HIPAA, GDPR, and patient privacy regulations. • Software Product Management: 3+ years of PM experience at a software company, with a proven track record of owning and launching enterprise-grade SaaS products. • Strategic Influence: Demonstrated ability to work across multiple product teams to influence roadmaps and drive shared goals in a complex, matrixed PM environment. • Analytical Rigor: Exceptional problem-solving skills with a "show me the data" mindset to uncover the "why" behind customer needs. • Technical Execution: Experience writing detailed requirement specifications, managing backlogs, and leading engineering teams in an agile environment. • Communication: Superior ability to translate Patient Services "shop talk" into technical requirements for developers and executive-level visions for customers.

🏖️ Benefícios

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program