Director of Subrogation

🕒 5 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $86.000 - $121.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Venbrook

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2000

💼 Consultoria

📦 Logística

🛡️ Seguros

Consulting • Logistics • Insurance

A Venbrook é uma holding com sede nos EUA e uma corretora de seguros de serviço completo que desenvolve e distribui soluções de seguro comerciais e privadas, programas especializados, ofertas de corretagem de atacado e serviços integrados de sinistros. A empresa faz parceria com seguradoras e clientes para gerenciar riscos, desenhar coberturas personalizadas (incluindo benefícios aos funcionários, seguros estudantis e de viagem, e apólices para clientes privados de alto patrimônio), e oferecer serviços de gestão de sinistros e programas habilitados por tecnologia.

Descrição

• Set the vision, strategy, and annual goals for the subrogation department • Build and refine the department's operating model, including structure, roles, workflows, authority levels, referral criteria, and best practices • Set and track KPIs including recovery dollars, recovery rate, cycle time, inventory age, cost of recovery, and client satisfaction • Expand capabilities into new lines of business, recovery types, and services • Oversee daily operations, inventory, file assignments, workload balance, and service standards • Provide technical direction on complex, high-value, or sensitive recoveries, including liability analysis, litigation, arbitration, negotiation, and settlement • Build quality assurance, file audit, and compliance programs • Oversee outside counsel, experts, collection agencies, third-party administrators, and other recovery partners • Ensure compliance with applicable subrogation laws, regulations, anti-subrogation rules, made-whole doctrines, lien requirements, and client contract terms • Lead modernization of claims systems, recovery identification tools, analytics, automation, and AI-enabled workflows • Partner with IT, claims operations, and technology providers to evaluate and implement solutions • Build reporting and dashboards for leadership and clients • Standardize data capture and referral processes across claims teams • Serve as senior subrogation contact for key clients, carriers, and program partners • Lead client stewardship meetings, performance reviews, and recovery reporting • Support new business, renewals, and subrogation-related service offerings • Represent Venbrook's subrogation capabilities in proposals, finalist presentations, and industry settings • Lead, mentor, and develop managers, supervisors, and subrogation professionals • Plan staffing and recruiting and build succession plans • Create training, cross-training, and career development programs • Set expectations, conduct performance reviews, and handle performance issues • Partner with claims, legal, finance, underwriting, and client-facing teams • Work with finance on recovery forecasting, accruals, budgets, and department financial performance • Escalate significant matters to executive leadership with supported recommendations

🎯 Requisitos

• Bachelor's degree required • 10 or more years of subrogation or claims recovery experience across several lines of business, including complex, high-value, and litigated recoveries • 5 or more years of progressive leadership experience managing managers or multi-level teams, ideally in a carrier, TPA, or brokerage setting • A record of building or scaling a subrogation function, with measurable gains in recovery results, efficiency, or capabilities • Experience leading technology or process modernization, such as system implementations, analytics, automation, or AI tools • Strong client-facing and account management skills, with experience supporting business development, renewals, and client retention • Deep knowledge of subrogation law, lien rights, arbitration forums such as Arbitration Forums, Inc., and multi-state regulatory requirements • Experience with occupational accident and workers' compensation recoveries is strongly preferred • Strong business sense, including experience with budgets, vendor spend, KPIs, and financial reporting • Excellent communication, negotiation, and executive presence, with the ability to influence clients, partners, and senior leadership

🏖️ Benefícios

• Reasonable accommodations for qualified individuals with disabilities during the application process and throughout employment